Erick Barros

Webster,MA

Summary

Dedicated Pharmacy Technician with a proven track record at Droga Centro, enhancing workflow and ensuring patient confidentiality. Expert in medication dispensing and adept at problem-solving, I significantly improved service quality by addressing customer inquiries with efficiency and accuracy. Skilled in team collaboration and HIPAA compliance, I excel in fast-paced environments, always prioritizing patient care.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

years of professional experience

Work History

Pharmacy Technician

Droga Centro

01.2011 - Current

Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Education

Bachelor of Science -

Centro Universitario De Caratinga

Skills

Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization

Answering customer questions
Medication dispensing
Patient confidentiality

Languages

Portuguese

Native or Bilingual

English

Professional Working

Spanish