Erick Castor
Horizon,TX
Summary
- Motivated and adaptable professional transitioning into the IT field with experience in fast-paced leadership roles. AWS certified Cloud Practitioner with strong problem-solving, communication, and team management skills. Eager to grow in IT support and gain hands-on experience in technology and infrastructure environments.
- Adapted quickly to new environments and tasks, learning procedures efficiently.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
Dave’s Hot Chicken
08.2025 - Current
- Managed daily operations in a fast-paced environment
- Led and supervised team members during high-volume shifts
- Handled customer service issues and resolved problems efficiently
- Trained new employees and maintained workflow standards
- Managed scheduling, inventory, and operational tasks under pressure
Shift Leader
Little Ceasars
02.2024 - 07.2025
- Supervise and coordinate team members to ensure smooth operations during shifts.
- Assign tasks and monitor performance to maintain quality and efficiency.
- Handle cash deposits, inventory, and opening/closing procedures.
- Ensure compliance with food safety and sanitation standards.
- Resolve customer issues and maintain high customer satisfaction.
- Support managers in daily operations and lead by example in a fast-paced environment.
Crew Member
Mc Donals
02.2022 - 12.2023
- Prepare food and beverages according to company standards and safety regulations.
- Provide friendly and efficient customer service at the counter and drive-thru.
- Maintain a clean, organized, and safe work environment.
- Follow instructions from managers and complete assigned tasks promptly.
- Operate kitchen equipment and handle cash transactions when required.
- Work effectively in a fast-paced, team-oriented environment.
Education
AWS Certified Cloud Practitioner - Cloud Computing
AWS
OnlineHigh School Diploma -
Horizon High School
Horizon City2023
Skills
- Cash handling and inventory management
- Adaptability
- Team Leadership
- AWS Cloud Fundamentals
- Costumer Service
Cash handling and inventory management
Basic computer skills
Familiarity with cloud computing concepts (AWS)
Timeline
Kitchen Manager
Dave’s Hot Chicken
08.2025 - Current
Shift Leader
Little Ceasars
02.2024 - 07.2025
Crew Member
Mc Donals
02.2022 - 12.2023
AWS Certified Cloud Practitioner - Cloud Computing
AWS
High School Diploma -
Horizon High School