Erick Duarte
West Palm Beach,FL
Summary
Reliable, people-focused professional with strong customer service experience and a proven ability to communicate clearly, build trust, and support customers in fast-paced environments. Known for staying calm under pressure, learning quickly, and completing tasks with consistency and professionalism. Seeking a role where I can grow, help others, and contribute to a strong team.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Licensed Sales Agent
Isg (Infinity Sales Group)
Boca Raton, Florida
06.2026 - Current
- Conducted market research to identify new sales opportunities.
- Provided technical support for customers experiencing difficulties with products or services.
- Developed and maintained relationships with customers by providing personalized service, advice, and information.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operation Room Assistant
OR Assistant
West Palm Beach, FL
09.2025 - 05.2026
- Facilitated communication between surgical teams to enhance workflow during operations.
- Collaborated with nurses to maintain accurate patient records during surgeries.
- Provided assistance to surgeons and other medical personnel during surgeries.
- Maintained inventory of supplies in the OR suite including ordering new supplies as needed.
- Transported patients from pre-op area to operating room, and then back again post-operatively.
Patient Transporter
HCA JFK Hospital
West Palm Beach, USA
01.2024 - 09.2025
- Built positive relationships with patients through respectful, empathetic communication.
- Coordinated safely with nurses and medical staff.
- Maintained professionalism in high-stress environments.
- Demonstrated reliability and strong work ethic.
Valet Attendant
East Coast Valet
09.2021 - 01.2024
- Delivered excellent guest service.
- Organized parking flow and operations.
- Assisted with logistics and customer needs.
Sales Associate
Lowe's
02.2020 - 10.2022
- Helped customers find the right products.
- Adapted across multiple departments.
- Resolved customer concerns and supported sales.
Sales Associate
Spirit Halloween
08.2019 - 11.2019
- Assisted customers with pricing and product selection.
- Maintained store organization and inventory.
Education
High School Diploma -
Palm Beach Central High School
05.2019
Skills
- Customer Service & Client Support
- Communication & Active Listening
- Problem-Solving
- Time Management
- Teamwork & Collaboration
- Adaptability
- Conflict Resolution
- Basic Computer Skills
Certification
- BT 40-Hour Course Training
- HCA Recognition Certificates
Additional Highlights
- Strong communication and interpersonal skills
- Fast learner who adapts quickly
- Excellent at building rapport
- Reliable, motivated, and ready for new opportunities
Affiliations
Discipline is Destiny
Timeline
Licensed Sales Agent
Isg (Infinity Sales Group)
06.2026 - Current
Operation Room Assistant
OR Assistant
09.2025 - 05.2026
Patient Transporter
HCA JFK Hospital
01.2024 - 09.2025
Valet Attendant
East Coast Valet
09.2021 - 01.2024
Sales Associate
Lowe's
02.2020 - 10.2022
Sales Associate
Spirit Halloween
08.2019 - 11.2019
High School Diploma -
Palm Beach Central High School