Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erick Jones Richards

Yorkville,IL

Summary

Adaptable professional with 8 years of experience and a proven knowledge of customer loyalty, in-store promotions, and retail sales. Aiming to leverage my skills to successfully fill the Retail Associate role at your company.

Overview

10
10
years of professional experience

Work History

Front End Team Lead

Walmart
09.2024 - Current

I currently work at Walmart as a Front End Team Lead. I watch over the front end in many different ways. Whether that be assisting my cashiers, checking in on my cart pushers, making sure door greeters breaks are covered, managing price changes/mods for the front end, cleaning registers, etc. Also making sure the checks are deposited from sales of a previous day, ensuring customers satisfaction is met on the front end, and treating associates with respect.

Front End / Returns Associate

Marshalls
05.2017 - Current
  • Worked as a sales associate in the men's and kid's section for about a month
  • Currently working as a cashier and sometimes in the backroom
  • As a cashier, I greet the customer, help with the check out process and advertise the store credit card
  • As a backroom associate, I help unpack boxes so that the merchandise can be put on the sales floor

Food Preparer and Server

Hell's BBQ
05.2015 - Current
  • Help prepare and serve food for events (weddings, graduations, etc.)
  • Occasionally help on weekends and weekdays

Service Host TA

Walmart
04.2022 - 09.2024

I worked at Walmart as service team associate. I handle the returns. I help handle returns whether that be in store items or marketplace items. I also help handle money transfers, which includes sending and receiving money in a secure manner. I always help countless of regular and new customers with this service daily. Money orders are another service we provide. I help with the process of printing money orders, which most customers use for bill payments or a variety of reasons. Bill payments are very similar to money transfer and are handled just as securely as a money transfer. Check cashing is a secure way for customers to cash payroll and also tax checks as well. I also assistant our team leads (supervisors) with any tasks they aren’t able to complete.

Security Guard

Monterrey Security
06.2016 - 12.2016
  • Worked at Soldier Field, Grant Park and Wrigley Field for events which included Bears games, Cubs games, International Soccer Games and Lollapalooza
  • Helped check bags, assisted customers and made sure things were safe and orderly

Education

High School Diploma -

RAUNER COLLEGE PREP
Chicago, IL
06.2015

Skills

  • Teamwork
  • Work Ethic
  • Communication
  • Problem Solving
  • Interpersonal Skills

Timeline

Front End Team Lead

Walmart
09.2024 - Current

Service Host TA

Walmart
04.2022 - 09.2024

Front End / Returns Associate

Marshalls
05.2017 - Current

Security Guard

Monterrey Security
06.2016 - 12.2016

Food Preparer and Server

Hell's BBQ
05.2015 - Current

High School Diploma -

RAUNER COLLEGE PREP
Erick Jones Richards