Alexandra Romero
Nashua,NH
Summary
Passionate Job Title offering Number years of success and experience in customer and personal service. Additional expertise includes time management, effective planning, and computer literacy.
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring Number years of experience to dynamic new position.
Overview
2
2
years of professional experience
Work History
Front End Team Lead
Walmart
Hudson, NH
07.2023 - Current
- Led a team of developers to complete project milestones on time, resulting in successful product launches.
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
- Deployed continuous integration pipelines for efficient code testing and deployment processes, significantly reducing the risk of bugs reaching production environments.
- Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
- Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.
- Managed client relationships by communicating project progress updates regularly and addressing any concerns proactively.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
N/a -
Newbedford High School
New Bedford, MASkills
- Customer service
- Cash counting
- Cash handling
- Cash register operation
- Employee motivation
- Team supervision
- Opening and closing procedures
- Fluent in language and language
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
- Customer assistance
- Excellent communication
- Team cooperation
- Positive customer engagement
- Decision-making
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Front End Team Lead
Walmart
07.2023 - Current
N/a -
Newbedford High School