Erick Joseph

• Managed a group of 11 sales professionals, contributing to a 35% growth in overall sales revenue over four months.
• Developed sales training programs to enhance team performance.
• Engineered effective sales approaches to elevate profit margins and meet objectives.
• Monitored sales data for trends, pinpointing opportunities for growth.
• Trained sales staff to optimize productivity and align with performance targets.
• Partnered across departments to enhance promotional strategies and financial offerings.

• Handle every component of each deal, including vehicle selection and financing.
• Collaborated closely with credit analysts to ensure timely approvals and funding.
• Resolved customer issues while maintaining high CSI scores.
• Acquired inventory through auctions, lease returns, and off-street purchases.
• Finalized agreements through Docusign, ensuring efficient deal signings.
• Conducted market research and competitor analysis to identify new sales opportunities.

Trained and developed a Tech team of five consultants.

• Met or surpassed performance benchmarks every month.
• Consistently maintained position as leading salesperson over a seven-month period.
• Secures transactions through effective objection handling and price negotiations.
• Ensure CSI performance remains equal to or higher than district standards.
• Directed strategies in management, product innovation, and business expansion within the electric vehicle sector.
• Acquired inventory through auctions, lease returns, and off-street purchases.
• Highlighted performance and attributes of vehicles during test drive interactions.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.

• Reviewed adherence of insurance policies to regulatory standards.
• Evaluated customer requirements, recommending best coverage solutions to ensure regulatory compliance.
• Created customized insurance packages, boosting client retention and growing customer base.
• Delivered outstanding customer service, boosting repeat business by 10%.
• Guided customers in choosing suitable coverages to fit their needs and budget.
• Pursued continued professional development through insurance workshops, course and webinars.
• Monitored clients' insurance coverages to ensure changing needs were met.
• Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
• Upsold products to policyholders and potential new clients.

• Consistently outperformed set monthly goals.
• Recognized with Honda Council Leadership of Sales Award in consecutive years, 2018 and 2019.
• Achieved CSI performance aligned with or surpassing district benchmarks regularly.
• Provided client-focused solutions through tailored product translation and analysis.
• Balanced multiple responsibilities by overseeing client satisfaction and coordinating with the desk manager on contract terms.
• Enhanced customer loyalty by consistently providing outstanding service.
• Evaluated credit applications and processed approvals in lender systems.
• Collaborated with lenders to obtain stipulations and finalize financing documentation.
• Developed a robust client portfolio through meticulous weekly sales and service reporting.
• Highlighted benefits of vehicles during test drives.
• Cultivated productive relationships with existing customers through exceptional follow-up after sales.