Erick Lucio
Memphis,TN
Summary
Versatile Account Manager with management, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with almost 1 year of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
5
5
years of professional experience
Work History
Account Manager
Supreme Staffing
Memphis
08.2023 - Current
- Ensured client satisfaction, drove revenue growth, and fostered enduring partnerships
Front Desk Representative
Life Doc
Memphis
01.2023 - 06.2023
- Optimized clinic workflows by managing patient flow
Peer Mentor
Office of First-Generation Student Success
Memphis
05.2019 - 08.2022
- Developed academic coaching plans for 1st Generation Students
Education
Bachelor of Social Work -
The University of Memphis
Skills
- Proficient in Spanish (reading, writing, and speaking)
- Strong organizational and time management abilities
- Excellent interpersonal and communication skills
- Detail-oriented with a focus on accuracy
- Ability to adapt to diverse environments and work effectively in team settings
- Needs analysis
- Project Management
- Account Servicing
- Business Development
- Client Relationship Management
- Account Management
- Preparing contracts
- Proficient in all Microsoft Systems
- Weekly Payroll
- Client Relations
Activities
- Equal Chance for Education Opportunity Scholarship, 2019-2023
- Tri-Alpha Honors Society, 2022
- Hispanic Student Association, 2019
Volunteer Experience
Compassion Neighborhood Clinic, Translator, 08/01/20, Present
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Account Manager
Supreme Staffing
08.2023 - Current
Front Desk Representative
Life Doc
01.2023 - 06.2023
Peer Mentor
Office of First-Generation Student Success
05.2019 - 08.2022
Bachelor of Social Work -
The University of Memphis
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