Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
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Erick Rodriguez

Ontario,CA

Summary

I'm a Highly-motivated individual with a strong desire to take on new challenges and with management skills. I have a Strong worth ethic, adaptability and exceptional customer service skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented team player with strong organizational skills and the Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

TACWM
Ontario, CA
09.2022 - Current
  • Instructed employees on the tasks, policies, and protocols required for successful job performance.
  • Managed recruitment process by interviewing and hiring competent candidates.
  • Created schedules and monitored payroll to remain within budget.
  • Handled customer feedback by promptly addressing complaints and finding mutually beneficial resolutions.
  • Managed inventory levels, delegated work to staff, and set priorities and goals.
  • Maintained strong partnerships with vendors, resulting in cost-effective procurement of supplies and materials.
  • Placed utmost priority on customer satisfaction through effective management of daily operations

Car Wash Attendant

Prime Wash Express Car Wash
Ontario, CA
09.2021 - 08.2022
  • Welcomed customers, providing information on pricing such as temporary promotions and memberships.
  • Handled customer payments using both cash and credit cards.
  • Provided exceptional customer assistance and support to foster strong relationships.
  • Maintained clean, organized, safe work environment
  • Provided customer service by greeting and addressing inquiries about offered services.
  • Maintained a clean and presentable site through diligent adherence to assigned daily cleaning tasks.

Line Cook

Epic Wings N Things
Rancho , CA
12.2020 - 09.2021
  • Adhered to food sanitation policies consistently during food product handling.
  • Efficiently operated and managed various kitchen equipment such as grills, fryers, and ovens.
  • Maintained strong lines of communication among team members
  • Contributed to maintaining a positive and efficient work environment by successfully fulfilling customer orders within tight deadlines, while working closely with team members.

Cashier

Farmer Boys Restaurant
Ontario, CA
06.2019 - 12.2020
  • Managed all financial transactions including cash and credit card payments, issuing receipts and dispensing change.
  • Ensured cleanliness and organization by completing assigned tasks on a daily basis.
  • Maintained effective communication channels with back of house staff to minimize errors in order fulfillment
  • Responded to customer inquiries and provided detailed information on menu offerings.
  • Demonstrated strong customer service skills by promoting loyalty programs and increasing sales potential.

Education

Associate of Business Administration - Business Administration

Chaffey College
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07-2024

Associate In Economics - Business Administration

Chaffey College
5885 Haven Ave, Rancho Cucamonga, CA 91737
07-2024

High School Diploma -

Chaffey High School
05.2021

Skills

  • Leadership
  • Motivation
  • Decision Making
  • Communication Skills
  • Conflict Resolution
  • Strategic Planning
  • Problem-Solving
  • Crisis Management
  • Customer Service
  • Excel/Microsoft word/Microsoft Slides Skills
  • Schedule Management

Certification

  • Sexual Harassment Training Certification

Accomplishments

  • Ontario Police Explorers (POST 350)
  • Recruitment Post Commander
  • Honor Guard
  • Most Inspirational Award
  • Physical Fitness Award
  • Fontana Explorer Academy Completion Certificate

Languages

English
Full Professional
Spanish
Professional

References

References available upon request.

Timeline

General Manager

TACWM
09.2022 - Current

Car Wash Attendant

Prime Wash Express Car Wash
09.2021 - 08.2022

Line Cook

Epic Wings N Things
12.2020 - 09.2021

Cashier

Farmer Boys Restaurant
06.2019 - 12.2020

Associate of Business Administration - Business Administration

Chaffey College

Associate In Economics - Business Administration

Chaffey College

High School Diploma -

Chaffey High School

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Erick Rodriguez