Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Erick Verworren

Gary

Summary

Detail-oriented individual with exceptional customer service and communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive and positive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Seafood Department Team Member

Whole Food Market
10.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks/testing quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Work with customers on a daily basis to provide them with healthy choices of food/fish and a pleasurable shopping experience.
  • Developed strong cooperative relationships with guests coworkers and managers.
  • Assisted customers in selecting merchandise best suited to their needs.
  • Maintained productive, efficient approach to all tasks.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Prepared Foods Team Member

Whole Foods Market
05.2017 - 10.2023
  • Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Adhered to strict food safety guidelines, minimizing potential contamination risks and ensuring customer wellbeing.
  • Prepared food items by following recipes and product directions..
  • Demonstrated flexibility by working across multiple stations within the prepared foods department as needed.
  • Maintained high level of efficiency in fast-paced work environment.
  • Monitored food temperature, discarding items not stored correctly.

Pressure Washer

Capital Powerwash
04.2012 - 11.2020
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients..
  • Restored weathered surfaces to near-original condition through meticulous pressure washing techniques.
  • Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
  • Followed safety protocols to prevent accidents.
  • Washed more than 30 semi trucks/ heavy machinery items per shift.

Landscaper

Twin Lakes Landscaping
03.2000 - 11.2009
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching.
  • Enhanced customer satisfaction by providing high-quality landscaping services.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Maintained gardening tools by replacing blades and fluids.
  • Utilized lawn striping methods for healthy grass growing and appearance.

Education

High School Diploma -

Bloom High School
Chicago Heights, IL
12-2000

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cleaning
  • Relationship building
  • Area and facility cleaning
  • Excellent communication

Certification

  • ServSafe Food Handler's Certification

Timeline

Seafood Department Team Member

Whole Food Market
10.2023 - Current

Prepared Foods Team Member

Whole Foods Market
05.2017 - 10.2023

Pressure Washer

Capital Powerwash
04.2012 - 11.2020

Landscaper

Twin Lakes Landscaping
03.2000 - 11.2009

High School Diploma -

Bloom High School
Erick Verworren