Ericka Almazan
Pasadena
Summary
Performance-oriented independent contractor with proven attention to detail and experience. Drives project success and customer satisfaction with high-quality work. Expert the field and always willing to go extra mile to meet budget and schedule targets.
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work History
Independent Contractor
Spark
La Marque
06.2025 - Current
- Delivered groceries efficiently to customers' doorsteps within designated timeframes.
- Communicated effectively with customers regarding order updates and delivery issues.
- Managed inventory by restocking items and ensuring product freshness.
- Utilized mobile app to navigate routes and track deliveries in real-time.
- Ensured high standards of customer service throughout the shopping process.
- Collaborated with team members to coordinate deliveries during peak hours.
- Maintained relationships with existing customers while seeking new ones.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
Independent Contractor
Shipt
Pasadena
01.2020 - Current
- Delivered groceries efficiently to customers' doorsteps within designated timeframes.
- Communicated effectively with customers regarding order updates and delivery issues.
- Managed inventory by restocking items and ensuring product freshness.
Education
Sam Rayburn High School
Pasadena, TexasSkills
- Inventory management
- Route optimization
- Mobile app navigation
- Customer relationship management
- Order processing
- Time management
- Customer communication
- Attention to detail
Languages
English
Professional
Spanish
Professional
Timeline
Independent Contractor
Spark
06.2025 - Current
Independent Contractor
Shipt
01.2020 - Current
Sam Rayburn High School