Ericka Coble
Kroger
Beech Grove,IN
Summary
Dynamic E-Commerce Personal Shopper at Kroger with expertise in online platform navigation and product knowledge. Achieved high customer satisfaction by efficiently processing orders and effectively communicating substitution options. Proven ability to build strong client relationships while ensuring quality and freshness in every selection.
11
years of professional experience
Work History
E-Commerce Personal Shopper
11 Years- Selected groceries accurately using handheld device and order instructions
- Reviewed product quality and freshness before placing items in customer orders
- Communicated substitution options to support order completion and customer satisfaction
- Organized picked items efficiently for staging, bagging, and pickup readiness
Education
High School Diploma
Skills
Online platform navigation
Product knowledge expertise
Order processing efficiency
Client relationship building
Timeline
E-Commerce Personal Shopper
Kroger
10.2015 - Current
Beech Grove
High School Diploma