Ericka Djan
Dallas
Summary
Compassionate and detail-oriented dental assistant to be. I am currently still taking classes. I am looking for a dental practice to do my externship and potential job opportunity. Seeking an entry-level position where I can support dental professionals in delivering high-quality patient care, while continuing to grow in the dental field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Central Market HEB
Dallas
10.2023 - Current
- Greeted customers and provided friendly customer service.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained work area and kept cash drawer organized.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Server
Hebrew Home of Greater Washington
Rockville
01.2018 - 01.2023
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus and answered questions regarding items.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Registered Dental Assistant -
Dallas Dental Assistant School
Dallas, TX06-2025
Associate of Science -
Montgomery College
Rockville, MD01-2022
High School Diploma -
Sherwood High School
Sandy Spring, MD06-2015
Skills
- Customer service
- Verbal communication
- Multitasking
- Active listening
- Cash handling
- Chairside Assistance
- Sterilization & Infection Control
- Dental Radiography (X-rays)
- OSHA and HIPAA compliance
Languages
English
Full Professional
French
Native/ Bilingual
Certification
- CPR and Radiology Certified
- Coursework: Chairside Assisting, Dental Radiology, Infection Control, Dental Materials
- Prepared exam rooms and sterilized instruments
- Educated patients on oral hygiene practices
- Took and processed dental X-rays under supervision
References
References available upon request.
Timeline
Customer Service Cashier
Central Market HEB
10.2023 - Current
Server
Hebrew Home of Greater Washington
01.2018 - 01.2023
Registered Dental Assistant -
Dallas Dental Assistant School
Associate of Science -
Montgomery College
High School Diploma -
Sherwood High School
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