Summary
Overview
Work History
Education
Skills
Timeline
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Ericka George

Mount Vernon,USA

Summary

Assertive leader dedicated to transforming operations, cutting costs, and maximizing efficiency. Leverages sound judgment to drive company success and deliver results to impact company success positively.


Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
11.2021 - Current
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations
  • Actively engaged in promotional events to enhance brand visibility in the community, leading to increased foot traffic.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Built relationships with customers and managed accounts to drive revenue and profit.

Team Leader

Chick-fil-A
08.2018 - 03.2020
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Promoted high standards through personal examples to help each member understand expected behaviors and standards.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

High School Diploma -

Bronx Lab School
Bronx, NY
09.2016

Skills

  • Staff Development
  • Inventory management
  • Role modeling
  • POS system operation
  • Scheduling coordination
  • Customer service
  • Goals and performance
  • Staff management

Timeline

Shift Supervisor

Starbucks
11.2021 - Current

Team Leader

Chick-fil-A
08.2018 - 03.2020

High School Diploma -

Bronx Lab School

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Ericka George