Ericka Howe-Reynolds
Meriden,CT
Overview
12
12
years of professional experience
Work History
Residential Counselor
Eddy Center
Middletown, CT
04.2024 - Current
- Provided guidance and support to clients in need of assistance with daily living skills.
- Facilitated group meetings, activities, and workshops for clients to help them develop social and interpersonal skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Assisted with crisis intervention services when needed.
C.N.A
A&D Home Care Solutions
Newington, CT
03.2012 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Education
Associate of Science - Healthcare Administration
Martinsburg College
Martinsburg, WV04-2023
Associate of Applied Science - Applied Behavior Analysis
Martinsburg College
Martinsburg, WVSkills
- Medical Office Administration
- Pharmacy Technician
- General Housekeeping
- Adaptability and Flexibility
- Safety Management
- Progress Monitoring
- De-Escalation Techniques
- Client Advocacy
- Issue Resolution
- Call Answering and Routing
- Policy Enforcement
- Adaptability
- Relationship Building
- Emotional Support
- Active Listening
- Wound Care
- Professional Demeanor
- Resident Supervision
- Teamwork and Collaboration
- Dementia Care
- Life Skills Development
References
References available upon request.
Timeline
Residential Counselor
Eddy Center
04.2024 - Current
C.N.A
A&D Home Care Solutions
03.2012 - Current
Associate of Science - Healthcare Administration
Martinsburg College
Associate of Applied Science - Applied Behavior Analysis
Martinsburg College