Ericka Jessel
Shawano
Summary
Proven track record in enhancing cleanliness and customer satisfaction at Kenosha Unified School District, showcasing expertise in sanitation practices and problem-solving. Leveraged supervisory skills to improve team efficiency by 30%, demonstrating a strong ability to prioritize tasks and delegate effectively. Excelled in creating safe, welcoming environments through meticulous cleaning and customer service excellence.
Overview
6
6
years of professional experience
Work History
Night Custodian
Kenosha Unified School District
04.2023 - 09.2024
- Maintained accurate records regarding completed tasks and reported any unusual occurrences to management.
- Responded promptly to requests from building occupants regarding custodial concerns or needs.
- Maintained a safe and sanitary environment for building occupants through diligent custodial efforts.
- Contributed to a positive work atmosphere, collaborating effectively with coworkers to complete tasks quickly and accurately.
Special Needs Caregiver
Innovative Services Inc
06.2022 - 02.2023
- Provided emotional support to enhance well-being and coping skills.
- Worked with individuals with special needs to increase social skills and independence.
- Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
Janitor
Jens Knaughty Pine
06.2020 - 08.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Sales Associate
Walmart
09.2018 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Mix Paint for customers as needed.
- issue fishing licenses as needed.
- Cut, measure fabrics for customers.
Education
High School Diploma -
Gresham Community School
Gresham06.2015
Skills
- Cleaning proficiency
- Waste disposal
- Sanitation Practices
- Supervisory skills
- Chemical Handling
- Work Prioritization
- Task Delegation
- Security awareness
- Customer Service
- Time Management
- Problem-Solving
- Cleaning and sanitizing
Organization
I enjoy going thru belongings and Items and sorting them in a more organized fashion. getting rid of anything not use able, outdated, or garbage that been sitting. Keeping a clean and organized station to work, or use for personal use.
Languages
English
Full Professional
Timeline
Night Custodian
Kenosha Unified School District
04.2023 - 09.2024
Special Needs Caregiver
Innovative Services Inc
06.2022 - 02.2023
Janitor
Jens Knaughty Pine
06.2020 - 08.2022
Sales Associate
Walmart
09.2018 - 06.2019
High School Diploma -
Gresham Community School
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