- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
- Kayaking
- Horseback Riding
- Youth Development Programs
- Community Cleanup
- Fundraising Events
- I have a passion for photography and editing photos
Ericka Lancaster
Gibraltar,MI
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Store Manager RX, Trainer
CVS Pharmacy
Grosse Ile Township, MI
02.2017 - Current
- Led daily store operations to enhance customer service and sales performance.
- Trained and mentored team members to improve product knowledge and operational efficiency.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Developed staff schedules, optimizing coverage during peak hours for improved service delivery.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Area Supervisor
Kohls Department Store
Benton Harbor, MI
08.2006 - 03.2010
- Oversaw daily operations and ensured compliance with company policies and procedures in multiple locations
- Trained and mentored staff of over 100 persons to improve performance and customer service skills.
- Implemented inventory management strategies to enhance stock accuracy and availability.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed loss prevention tactics, reducing shrinkage through staff training and awareness programs.
- Successfully drove new product lines such as Vera Wang, to increase annual profits.
- Submitted reports to senior management to aid in business decision-making and planning.
Education
Associate of Science - Science
WCCC
Taylor, MI05-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
Interests
Timeline
Store Manager RX, Trainer
CVS Pharmacy
02.2017 - Current
Area Supervisor
Kohls Department Store
08.2006 - 03.2010
Associate of Science - Science
WCCC