- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
- Kayaking
- Horseback Riding
- Youth Development Programs
- Community Cleanup
- Fundraising Events
- I have a passion for photography and editing photos
Ericka Lancaster
Gibraltar,MI
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Store Manager RX, Trainer
CVS Pharmacy
02.2017 - Current
- Led daily store operations to enhance customer service and sales performance.
- Trained and mentored team members to improve product knowledge and operational efficiency.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Developed staff schedules, optimizing coverage during peak hours for improved service delivery.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Area Supervisor
Kohls Department Store
08.2006 - 03.2010
- Oversaw daily operations and ensured compliance with company policies and procedures in multiple locations
- Trained and mentored staff of over 100 persons to improve performance and customer service skills.
- Implemented inventory management strategies to enhance stock accuracy and availability.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed loss prevention tactics, reducing shrinkage through staff training and awareness programs.
- Successfully drove new product lines such as Vera Wang, to increase annual profits.
- Submitted reports to senior management to aid in business decision-making and planning.
Education
Associate of Science - Science
WCCC
Taylor, MI05-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
Interests
Timeline
Store Manager RX, Trainer
CVS Pharmacy
02.2017 - Current
Area Supervisor
Kohls Department Store
08.2006 - 03.2010
Associate of Science - Science
WCCC