Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ericka Lancaster

Gibraltar,MI

Summary


Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

19
19
years of professional experience

Work History

Store Manager RX, Trainer

CVS Pharmacy
02.2017 - Current
  • Led daily store operations to enhance customer service and sales performance.
  • Trained and mentored team members to improve product knowledge and operational efficiency.
  • Managed inventory levels, ensuring optimal stock availability while minimizing waste.
  • Implemented visual merchandising strategies to enhance store presentation and drive sales.
  • Analyzed sales data to identify trends and adjust product offerings accordingly.
  • Developed staff schedules, optimizing coverage during peak hours for improved service delivery.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Area Supervisor

Kohls Department Store
08.2006 - 03.2010
  • Oversaw daily operations and ensured compliance with company policies and procedures in multiple locations
  • Trained and mentored staff of over 100 persons to improve performance and customer service skills.
  • Implemented inventory management strategies to enhance stock accuracy and availability.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Managed loss prevention tactics, reducing shrinkage through staff training and awareness programs.
  • Successfully drove new product lines such as Vera Wang, to increase annual profits.
  • Submitted reports to senior management to aid in business decision-making and planning.

Education

Associate of Science - Science

WCCC
Taylor, MI
05-2013

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development

Interests

  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Kayaking
  • Horseback Riding
  • Youth Development Programs
  • Community Cleanup
  • Fundraising Events
  • I have a passion for photography and editing photos

Timeline

Store Manager RX, Trainer

CVS Pharmacy
02.2017 - Current

Area Supervisor

Kohls Department Store
08.2006 - 03.2010

Associate of Science - Science

WCCC
Ericka Lancaster