Johan Brito Martinez
Lawrence,MA
Summary
Results-driven retail leader with over 8 years of experience managing high-volume retail operations, driving sales growth, and building strong customer relationships. Proven ability to execute merchandising strategies, improve product visibility, and lead teams to exceed performance goals. Recognized with the CVS Health Paragon Award for leadership and operational excellence. Bilingual in English and Spanish with strong communication and relationship-building skills. Seeking to leverage retail sales and leadership experience as a Sales Representative with Coca-Cola.
Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager RX
CVS Pharmacy
Brighton, Massachusetts
02.2016 - Current
- Lead daily operations for a high-volume retail store including sales performance, merchandising, and inventory management.
- Analyze sales trends and product performance to optimize inventory levels and improve product availability.
- Execute in-store promotional displays and merchandising strategies to increase product visibility and customer engagement.
- Train and supervise store staff to improve service quality, productivity, and sales results.
- Coordinate vendor relationships and product ordering to maintain efficient supply levels.
- Manage financial operations including deposits, cash control, and profitability monitoring.
- Maintain strong customer relationships while delivering exceptional customer service experiences.
Education
High School Diploma - Nursing Studies
Rockland Community College
Suffern, NYSkills
- Sales & Territory Management
- Retail Merchandising
- Sales Growth Strategies
- Team Leadership
- Retail Operations
- Bilingual Communication
- Customer Relationship Building
- Product Placement & Display Strategy
- Inventory & Supply Coordination
- Business Development
- Data-Driven Sales Analysis
- Customer Service Excellence
- Multitasking and organization
- Customer relations
- Customer service
- Store merchandising
- Inventory control
- Store displays
- Leadership development
- Operations
- Retail sales techniques
- Order management
- Sales professional
Accomplishments
- Increased sales by 3% by coaching store leaders on new merchandising standards.
Certification
- Massachusetts Pharmacy Technician License
- CPR / AED Certification
- Pharmacy-Based Immunization Administration Certification
Languages
English – Professional Fluency
Spanish – Full Professional Fluency
Timeline
Store Manager RX
CVS Pharmacy
02.2016 - Current
High School Diploma - Nursing Studies
Rockland Community College
Awards & Recognition
CVS Health Paragon Award (2024–2025), Recognized for outstanding leadership, operational excellence, and commitment to delivering exceptional customer experiences.
Additional Leadership Experience
Extensive experience leading teams, training new employees, and improving operational performance in fast-paced retail environments. Recognized by leadership for developing strong teams and consistently delivering high customer satisfaction scores.