Ericka marquina
Miami
Summary
Dynamic professional with a proven track record at WIS, excelling in strategic planning and leadership. Recognized for boosting employee morale and driving revenue growth through effective relationship building and compliance audits. Skilled in data entry and office administration, fostering a collaborative environment that enhances team performance.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Smit Exterminators
11.2024 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Assisted coworkers and staff members with special tasks on daily basis.
District Manager
WIS
11.2001 - 11.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets
Education
High School Diploma -
Miami Sunset Senior High School
Miami, FL06-2001
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Recruiting and hiring
- Strategic planning
- Training and coaching
- Leadership skills
- Decision-making
- Employee scheduling
- Policies and procedures
Accomplishments
- Assisted management with the training of new staff members and trained new managers.
- Awarded "Employee of the Month" for delivering outstanding results within the division
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Earned "District of the year " in multiple years .
District Manager of the year
I was in charge of one of the best districts in the company, and through my division won several awards through my years in the company for excellence and budget control
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Smit Exterminators
11.2024 - Current
District Manager
WIS
11.2001 - 11.2024
High School Diploma -
Miami Sunset Senior High School
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