Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ericka Riojas

Austin,TX

Summary

Highly resourceful, innovative and strategic leader with the sound knowledge of billing & coding, technical support, medical & front/back desk duties with admisitrative and management experience. Excellent communication skills with very good customer service knowledge.

Overview

9
9
years of professional experience

Work History

Human Resources Administrator

A&A Multi Colors LLC
12.2022 - Current
  • Processed payroll accurately for multiple employee groups, ensuring compliance with company policies and regulations.
  • Managed timekeeping systems to track employee hours, resolving discrepancies efficiently.
  • Developed training materials for new hires on payroll systems and procedures, improving onboarding efficiency.
  • Assisted in project planning and scheduling to ensure timely completion of construction tasks.
  • Maintained accurate records of materials used, labor hours, and project progress for reporting purposes.
  • Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
  • Served as point of contact for clients to deliver information on work progress and resolve on-site technical problems.

Clinical Research Coordinator

Health Synergy Clinical Research
07.2023 - 03.2024

Supporting the Principal Investigator by coordinating daily activities, ensuring adherence to protocols, and managing data collection, participant recruitment, and ethical standards..

  • Ensuring protocol adherence: Monitoring that the study is conducted according to the protocol and regulatory guidelines.
  • Collaborating with researchers and other study personnel:

Working effectively with the research team to ensure the smooth operation of the study.

  • Facilitated communication between study teams and participants, enhancing participant engagement and retention.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Gathered, processed, and shipped lab specimens.


Mental Health Department: Intake of patients, collect insurance medical history. Screening eligble participants

Office Manager

Kids Place Pediatrics
06.2016 - 05.2023
  • Coordinated scheduling and appointment management for executives and staff members.
  • Managed office operations, ensuring efficient workflow and adherence to company policies.
  • Developed training materials for new hires, streamlining onboarding process.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Coordinated with healthcare professionals to gather necessary documentation for timely credentialing approvals.
  • Reviewed applications and verified credentials against state licensing boards and national databases.
  • Maintained accurate employee records in payroll systems, facilitating timely updates

Medical Assistant

  • Heidis Measures
  • EMR
  • Supply orders
  • Vital Signs Intake/Outake of Pediatric
  • PatientsVaccine Inventory
  • Administration of Immunizations, Hearing/Vision Screen
    Referrals/Medication Authorization


Education

Associate of Science - Health Administration

Indian River State College
Ft. Pierce, FL
12-2010

Medical Assistant Certificate - Health And Wellness

National Institute of Technology
Dearborn, MI
05-2004

High School Diploma -

Okeechobee High School
Okeechobee, FL
05-2001

Skills

  • Provider enrollment
  • Data management
  • Construction safety
  • Project scheduling
  • Scope management
  • Subcontractor management
  • Medical terminology knowledge
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Procedure assistance
  • Immunization administration
  • Payroll processing

Timeline

Clinical Research Coordinator

Health Synergy Clinical Research
07.2023 - 03.2024

Human Resources Administrator

A&A Multi Colors LLC
12.2022 - Current

Office Manager

Kids Place Pediatrics
06.2016 - 05.2023

Associate of Science - Health Administration

Indian River State College

Medical Assistant Certificate - Health And Wellness

National Institute of Technology

High School Diploma -

Okeechobee High School