Rondalin Etter
Clarksville,TN
Summary
Adaptable professional with 6 years of experience and a proven knowledge of healthcare operations, revenue cycle, insurance, and customer service. Aiming to leverage my skills to successfully fill a role at your company. Securing a job where I can apply knowledge, enrich the lives of others, and gain work experience is my goal. I am adaptable, dependable, punctual, creative, determined, and results driven. These qualities coupled with my positive attitude, I believe will make me a valuable employee who is willing to grow professionally. Authorized to work in the US for any employer. Looking for a remote job position.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Community Health Systems
Nashville, TN, USA
06.2023 - Current
- Working in partnership with hospital Human Resource professionals to ensure all employee records meet Joint Commission standards for License & Certifications
- Primary sourcing various credentials for multiple entities on a day to day, weekly, and monthly basis in a timely manner
- Collaborating with other HR professionals and ESC team members to ensure License & Certifications are operating effectively and formulating plans to improve those non-effective areas
- Escalating appropriate issues to ESC HR Supervisor
Recruiter
Rondiore Consulting
Nashville, TN, USA
01.2022 - 05.2024
- Sourcing, researching, and presenting clients with jobs that meet their qualifications
- Revamping resumes (the importance of keywords, less is more method, and highlighting key career points) creating action plans for better job opportunities, and coaching/providing tips for interviews
- Coaching clients with how to answer certain interview questions
- Working with clients until their job
- Equipping clients with the tools to be successful and feel confident to get the job they want and start their desired careers
- A successful rate of 32+ clients - within the last year clients were placed into better, higher paying careers and negotiated salaries
Claims Specialist
State Farm Insurance
Murfreesboro, TN, USA
06.2022 - 01.2023
- Investigating, evaluating, negotiating, and settling claims for customers
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Collaborated with cross-functional teams to optimize claims handling procedures, resulting in improved productivity.
Revenue Integrity Specialist
Medix
Nashville, TN, USA
05.2021 - 12.2021
- Conducted audits on medical records for completeness and accuracy prior to submission for reimbursement purposes
- Created policies and procedures related to revenue integrity that are compliant with applicable laws and regulations
- Ensured compliance with HIPAA privacy regulations by maintaining confidentiality of all protected health information
Credentialing Specialist
Parallon/HCA
03.2018 - 10.2020
- Utilized electronic databases to obtain information regarding licensing, education, and certifications
- Verified training certificates, licenses and other qualifications against internal standards and external requirements
- Processed background checks for providers according to organization policies and procedures
- Obtained information on work history, training, education, and job skills
- Performed reference checks on prospective applicants using online resources as well as telephone calls and emails
- Managed incoming requests for additional documentation related to provider credentialing processes
- Generated monthly reports detailing the progress of each individual's credentialing file
Education
Bachelor's - Health and Human Performance, Healthcare Management
Austin Peay State University
Clarksville, TN12.2017
Skills
- Candidate Sourcing
- Microsoft Office
- Recruiting Support
- Microsoft Office Suite
- Maintain Employment Records
- Onboard New Hires
- In-Person and Telephone Interviewing
- Customer Relations
- Provider Enrollment
- Credentialing Policies
- Credentialing Requirements
- Credential Verification
- Credentialing Documentation
- Facility Credentialing
- Provider Relations
- Background Investigations
- Application File Verification
- Project Management
- Physician Recruiting
- Health Plan Operations
- Medical Records Management
- Conflict Management
- Clerical Support
- Records Management
- Verbal and Written Communication
- Medical Records and Documentation
- Data Entry
- Insurance Eligibility
- Release of Information Paperwork
- Patient Health Information Access
- Administrative Duties
- Insurance Terminology
- Insurance Industry Experience
Certification
Fundamentals of Human Resource, CPD Certification Service/Alison, 01/01/23
Additional Information
Gap in Employment: 01/01/21 - 04/30/21 & 01/01/22 - 05/31/22 caregiver for grandparents
References
References available upon request
Timeline
Human Resources Specialist
Community Health Systems
06.2023 - Current
Claims Specialist
State Farm Insurance
06.2022 - 01.2023
Recruiter
Rondiore Consulting
01.2022 - 05.2024
Revenue Integrity Specialist
Medix
05.2021 - 12.2021
Credentialing Specialist
Parallon/HCA
03.2018 - 10.2020
Bachelor's - Health and Human Performance, Healthcare Management
Austin Peay State University