ERICKA SANDERS
Philadelphia,PA
Summary
Looking for an entry level Patient Access Representative position in which my exceptional Customer service/Medical Assistant training and skills will be utilize to assist clients at a growing healthcare facility/organization. I am a hard worker and quick learner that is always up for new challenges that will enhance my career goals.
Highly capable and dependable Patient Access Representative/Medical Assistant with good values, compassionate heart and 4+ years' experience in providing prompt and friendly customer service to others. Contribute in employee work development tracking schemes. Possess comprehensive Knowledge of patient intake practices and method. Knowledge of hospital/clinic computer systems and various software programs. Ability to work independently and a self-starter, if necessary.
Overview
8
8
years of professional experience
Work History
Environmental Services Technician
CMJCVA Medical Center
06.2023 - Current
- Maintained (SPD)Sterile Processing Department their employee Break rooms /Public Restrooms/and Personal Locker Rooms.Using the facilities issued cleaning chemicals that are safe for these specific sections needs.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
- Enhanced facility cleanliness by implementing efficient waste disposal and recycling procedures.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Dietary Aide
ACTS Retirement Life
05.2019 - Current
- Rotated and replenished inventory for premium freshness of all meals
- Inspected meals served for conformance to prescribed diets and for standards of palatability and appearance
- Responded to residents and staff dietary needs as requested
- Helped in kitchen cleaning, dish and utensil washing, stacking, and storing
- Ensured temperature goals are met prior to steam table transfer and maintained throughout meal service
- Planned and initiated cooking schedule for food preparation to meet meal schedule.
Intake Clerk/Direct Support Professional (DSP)
Northwestern Human Services
05.2016 - 10.2018
- Maintained patient charts for Business Office and Medical Records
- Processed paperwork for new clients efficiently and in accordance with protocols
- Promptly and compassionately greeted and assisted all patients in a timely manner
- Performed as stand-in switchboard operator as needed
- Completed follow up reminders for scheduled patients by phone or mail
- Prepared patient charts, pre-admissions and consent forms as necessary
- Explained policies, procedures and services to patients.
Home Health Aide
Family Choice
06.2016 - 04.2018
Education
Nationally Registered Certified Medical Assistant (NRCMA) -
National Association for health professionals
Philadelphia, PA01.2010
High School Diploma -
Thomas Edison High School
Philadelphia, PA01.2001
Skills
- Proficient with computer programs which may include Microsoft Word, Excel, PowerPoint, and Outlook
- Communicated with other team members constructively in order to reduce conflict and enhance the resolution of issues
- Accurately and complete data entry for the shift This will also include, State Run Report data entry as assigned
- Demonstrated ability to use standard office equipment such as telephones, computers, copiers, fax machines, etc
- Adhere to all company policies and procedures
- Attend Information Systems security training, Patient services training when offered
- Excellent attention to detail and multitasker
- Outstanding communication and interpersonal skills
- Passion in my work ethic
- Trainable, ability to learn quickly
- Software: Microsoft Office & Excel
- Programming: Outlook
Timeline
Environmental Services Technician
CMJCVA Medical Center
06.2023 - Current
Dietary Aide
ACTS Retirement Life
05.2019 - Current
Home Health Aide
Family Choice
06.2016 - 04.2018
Intake Clerk/Direct Support Professional (DSP)
Northwestern Human Services
05.2016 - 10.2018
Nationally Registered Certified Medical Assistant (NRCMA) -
National Association for health professionals
High School Diploma -
Thomas Edison High School
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