Ericka Williams
Dublin,OH
Summary
Health Coach and Care Coordinator with clinical experience supporting patients in physician-prescribed, insurance-covered lifestyle and remote patient monitoring programs. Skilled in patient education, behavior change counseling, musculoskeletal (MSK) health support, and clinical data review. Experienced in collaborating with healthcare teams, improving patient engagement, and supporting outcomes related to mobility, pain management, weight trends, and chronic disease risk reduction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Coach / Care Coordinator
PrescribeFIT
01.2024 - Current
- Provided individualized health coaching to patients enrolled in physician-prescribed lifestyle and MSK health programs
- Reviewed and monitored patient data including weight trends, pain scores, mobility metrics, and engagement activity
- Delivered education on nutrition, physical activity, hydration, and behavior modification within program scope
- Utilized motivational interviewing techniques to improve adherence and patient engagement
- Supported patients with arthritis, joint replacements, chronic pain, obesity, and cardiometabolic conditions
- Coordinated care and communicated patient progress with clinical teams as appropriate
- Ensured documentation accuracy and compliance with program and insurance requirements
Lead Medical Assistant
Central Ohio Nutrition Center
08.2022 - 07.2024
- Supervised clinical support staff and assisted with daily medical operations
- Conducted patient intake, vitals, and health history collection
- Assisted providers with patient education and care coordination
- Addressed patient concerns and ensured adherence to clinical protocols and regulations
- Supported quality improvement through workflow optimization and team communication
Education
Relevant Coursework - Wellness & Health Promotion
Columbus State Community College
Skills
- Patient Engagement & Care Coordination
- Behavioral Change Counseling
- Musculoskeletal (MSK) Health Support
- Remote Patient Monitoring (RPM)
- Clinical Documentation & Data Review
- Motivational Interviewing
- Fitness & Functional Movement Assessment
- Anatomy & Physiology
- Interdisciplinary Team Collaboration
Certification
- ACE Certified Health Coach – 2024
- NASM Certified Personal Trainer (in progress)
Timeline
Health Coach / Care Coordinator
PrescribeFIT
01.2024 - Current
Lead Medical Assistant
Central Ohio Nutrition Center
08.2022 - 07.2024
Relevant Coursework - Wellness & Health Promotion
Columbus State Community College