CRM
Hi, I’m
Erick Johnson
Management/ Sales
Whitehouse,TX.
When you want to succeed as bad as you want to breathe, then you will be successful.
Eric Thomas
Summary
- Goal-oriented manager with distinguished experience in inside and outside sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent
- Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
11
years of professional experience
Work History
Window Nation
Exterior Design Consultant
02.2024 - Current
Job overview
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed innovative design concepts to meet clients'' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
- Delivered engaging presentations that showcased creative concepts while effectively communicating benefits to home owners.
Pella Doors And Windows
Sales Consultant Representative
01.2023 - 09.2023
Job overview
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Worked closely with marketing teams to align sales initiatives and promotional materials to maximize overall results.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Renewal By Anderson
Sales Consultant
06.2020 - 11.2022
Job overview
- Maintained organized, presentable merchandise to drive continuous sales.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed and delivered engaging sales presentations to convey product benefits.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
Sleep Number CorporationTyler , Tx.
General Manager / Sales Manager
07.2017 - 06.2020
Job overview
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Monitored competitor activities to identify potential threats or opportunities for growth within the market.
Sprint Wireless
General Manager
03.2016 - 06.2017
Job overview
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Mattress HQ
Retail District Manager
09.2013 - 02.2016
Job overview
- Created employee schedules to align coverage with forecasted demands.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
Brownsboro High SchoolBrownsboro, TX
GED
05.1997
Skills
- CRM proficiency
- Operations Management
- Leadership and team building
- Process Improvement
- Service Contracts
- Computer Proficiency and Microsoft Office
- Complex Problem-Solving
- Sales closing
- Sales Development
- Competitor research
- Product Knowledge
- Relationship Building
Timeline
Exterior Design Consultant
Window Nation
02.2024 - Current
Sales Consultant Representative
Pella Doors And Windows
01.2023 - 09.2023
Sales Consultant
Renewal By Anderson
06.2020 - 11.2022
General Manager / Sales Manager
Sleep Number Corporation
07.2017 - 06.2020
General Manager
Sprint Wireless
03.2016 - 06.2017
Retail District Manager
Mattress HQ
09.2013 - 02.2016
Brownsboro High School
GED
Accomplishments
- Managed the the highest KPI'S, attach rate and gross volume, and highest profitability store at Sleep Number.
- Created a company-wide, comprehensive training program for all sales team members.
- Achieved 20%+ to plan year over year, through sales training, coaching and accountability.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchSoftware
Interests
POKER
ROULETTE
POOL
Similar Profiles
Rashaan Fuller-WrightRashaan Fuller-Wright
Exterior Design Consiltant at Window NationExterior Design Consiltant at Window Nation
Michael PalumboMichael Palumbo
Events Marketing Manager at Window NationEvents Marketing Manager at Window Nation
Daniel NevarezDaniel Nevarez
Installation Coordinator at Window NationInstallation Coordinator at Window Nation