Eriel Wicks
Chestertown,MD
Summary
Professional Records Clerk and Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
Work History
Bartender
Rebels Inc.
02.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Correctional Officer
CCDC
11.2017 - 07.2020
- Records clerk
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Bartender
Harbor Shack
03.2013 - 07.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Supervisor
Heron Point
02.2011 - 08.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
High School Diploma -
Kent County High School
Worton, MD06.2011
Skills
- Records Clerk
- Food Running
- Payment Processing
- Basic Accounting
- Beverage Preparation
- Food Service
Timeline
Bartender
Rebels Inc.
02.2021 - Current
Correctional Officer
CCDC
11.2017 - 07.2020
Bartender
Harbor Shack
03.2013 - 07.2019
Supervisor
Heron Point
02.2011 - 08.2013
High School Diploma -
Kent County High School
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