Erik Abernathy
Roswell
Summary
Proactive courier with extensive experience in package delivery and DG inspection. Skilled in training new staff on safety protocols and experienced in timely and efficient operations. Aiming to use and grow my skills in a familiar setting with new challenges and opportunities.
Overview
19
19
years of professional experience
Work History
Courier
Federal Express
Roswell, NM
03.2020 - Current
- Managed timely delivery of packages, ensuring adherence to strict schedules and customer satisfaction.
- Operated handheld scanners and tracking systems to maintain accurate shipment records and status updates.
- Trained new couriers on safety protocols, route optimization, and best practices for efficient deliveries.
- Collaborated with dispatch teams to optimize routes, reducing delivery times while maintaining service quality.
- Conducted vehicle inspections and maintenance checks to ensure compliance with safety regulations and operational standards.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Contacted customers to confirm delivery locations when required.
- Supported team members during peak times, demonstrating strong teamwork and flexibility.
- Coordinated with couriers and Office staff to ensure timely freight departure
- Handle and inspect DG.
- Ensured compliance and accuracy of dangerous goods documentation to support regulatory standards.
Ramp Agent/Courier
Federal Express
04.2015 - 03.2020
- Coordinated aircraft loading and unloading processes to ensure timely departures.
- Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.
- Maintained cleanliness and organization in ramp areas, promoting safer work environment for staff and aircraft.
- Ensured precision in retention flight and DG paperwork files to support compliance and operational integrity.
- Handled and inspected DG
- Coordinated with couriers and office staff to ensure timely departure of freight.
- Helped train new employees in safe practices and warehouse procedures.
DG Agent
Federal Express
Memphis, TN
05.2009 - 04.2015
- Trained and mentored new agents on operational procedures and safety protocols.
- Streamlined workflow processes to enhance efficiency in package handling and sorting.
- Ensured accuracy of the DG paperwork and computer entries.
- Ensured the DG container was properly tied down to prevent package movement and ensured proper separation of DG packages.
- Ensured proper sorting of packages.
Package Handler
Federal Express
Memphis, TN
11.2006 - 05.2009
- Trained new employees on safety procedures and operational protocols for package handling.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
Education
High School Diploma -
Hernando High School
Hernando, MSSkills
- Problem-solving
- Working independently
- Attention to detail
- Time management
- Teamwork
- DG handling and inspection
Timeline
Courier
Federal Express
03.2020 - Current
Ramp Agent/Courier
Federal Express
04.2015 - 03.2020
DG Agent
Federal Express
05.2009 - 04.2015
Package Handler
Federal Express
11.2006 - 05.2009
High School Diploma -
Hernando High School