Summary
Overview
Work History
Education
Work Availability
Skills
Accomplishments
Interests
Timeline
Erik Andrade

Erik Andrade

North Hollywood,CA
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Communication. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Proactive Student with superior skills in honesty, collaboration and responsibility. Eager to bring value to engineering establishment through hard work and commitment to quality as a freshman applicant. Offering demonstrated success in critical thinking through through hard work.

Overview

1
1
year of post-secondary education
2
2
years of professional experience

Work History

Customer Service Representative

Pizza Hut
Valley Village, CA
12.2018 - Current
  • Recommended types of food to customers, thoroughly explaining details.
  • Work constantly and efficiently in order to provide food as fast as possible in a short amount of time.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Student Poll Worker

Treasurer Of The County Of LA
North Hollywood, CA
10.2020 - 12.2020
  • Administered gathering and preparation of the 2020 Election, personal, and confidential files within strict deadlines and in alignment with specific Social Distancing in needs and requests of the Governor of California and the regulations of the CDC.Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

Education

High School Diploma -

North Hollywood Senior High School, North Hollywood, CA
06.2020 - Current
  • Member of Educational Talent Search
  • Interned at the Child Development Center at LA Valley CC.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Sales expertise

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Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Interests

Engineering

Timeline

Student Poll Worker - Treasurer Of The County Of LA
10.2020 - 12.2020
North Hollywood Senior High School - High School Diploma,
06.2020 - Current
Customer Service Representative - Pizza Hut
12.2018 - Current

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Erik Andrade