Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Technical Support Representative
G.I.R.L
05.2022 - 08.2023
Documented support interactions for future reference.
Translated complex technical issues into digestible language for non-technical users.
Monitored systems in operation and quickly troubleshot errors.
Diagnosed and troubleshot hardware, software and network issues.
Tier 1 Technical Support Rep/T1E Technical Support Representative/Advanced Product Support at Inmotion HostingTier 1 Technical Support Rep/T1E Technical Support Representative/Advanced Product Support at Inmotion Hosting