ERIK CHAVEZ PALACIOS
North Las Vegas,NV
Summary
Detail-oriented Project Coordinator with experience supporting cross-functional teams, managing timelines, tracking deliverables, and coordinating client-facing projects. Strong background in account management, issue resolution, and process improvement.
Overview
6
6
years of professional experience
Work History
Project Coordinator II
PLI Card Marketing Solutions
02.2024 - Current
- Coordinate project timelines and deliverables
- Facilitate communication between cross-functional teams
- Monitor progress and identify risks
- Train junior staff on project tools
Account Manager
Freedom Forever Solar
07.2022 - 11.2023
- Managed multiple client accounts
- Coordinated internal teams
- Resolved billing and service issues
- Negotiated pricing
Solar Panel Installer
One Solar
02.2022 - 07.2022
- Installed and configured solar panel systems
- Troubleshot installation issues
Call Center Agent
Teleperformance
09.2019 - 02.2022
- Supported high-volume customers
- Managed customer records
- Escalated complex issues
Education
Bachelor of Business Administration (BBA) - International Business
Centro Universitario de la Costa Sur, Universidad de Guadalajara
01.2019
Skills
- Project Coordination & Scheduling
- Cross-Functional Team Communication
- Timeline & Deliverable Tracking
- Risk Identification & Mitigation
- Client & Stakeholder Support
- Process Improvement
- Account Management
- Billing & Account Reconciliation (AP/AR)
LANGUAGES
Spanish – Native
English – Fluent
Timeline
Project Coordinator II
PLI Card Marketing Solutions
02.2024 - Current
Account Manager
Freedom Forever Solar
07.2022 - 11.2023
Solar Panel Installer
One Solar
02.2022 - 07.2022
Call Center Agent
Teleperformance
09.2019 - 02.2022
Bachelor of Business Administration (BBA) - International Business
Centro Universitario de la Costa Sur, Universidad de Guadalajara