Erik Diaz
Hutto,TX
Summary
Results-driven Shelf Edge Manager with proven expertise in effective team leadership, staff training, and operational efficiency. Committed to enhancing customer service and implementing strategic process improvements to drive business success.
Overview
5
5
years of professional experience
Work History
Shelf Edge Manager III
H-E-B Grocery
Austin, TX
03.2021 - Current
- Oversaw daily operations to ensure compliance with company policies and standards.
- Pre work,planning and executing work load for category resets/new item placement.
- Implemented process improvements that enhanced operational efficiency across departments.
- Trained and mentored staff, fostering a collaborative and productive work environment.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Developed training materials to enhance employee skills and knowledge retention.
- Coordinated cross-departmental initiatives to streamline workflows and improve communication.
- Managed and motivated employees to be productive and engaged in work.
Education
Business Administration And Management
Austin Business College
Austin01-2007
Skills
- Customer service
- Effective team leadership
- Organizational time strategies
- Strategic decision-making
- Decision-making
- Staff training and development
- Task delegation
- Project planning
- Cross-functional teamwork
- Staff development
- Shift scheduling
- Workforce management
- Coaching and mentoring
- Clear communication
- Inventory management
- Attention to detail
- Problem-solving
- Work Planning and Prioritization
Timeline
Shelf Edge Manager III
H-E-B Grocery
03.2021 - Current
Business Administration And Management
Austin Business College