Erik Fisher
Phoenix,AZ
Summary
Dynamic General Manager with a proven track record at Campers Inn RV, excelling in budget management and team building. Spearheaded initiatives that enhanced customer service and streamlined operations, fostering a collaborative environment. Recognized for driving sales strategies that significantly improved revenue and staff performance. Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
20
20
years of professional experience
Work History
General Manager
Campers Inn Rv
01.2017 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
General Manager
Skaggs Rv
01.2012 - 01.2017
- Directed daily operations for a leading RV dealership in customer service.
- Oversaw staff training programs to enhance team performance and service quality.
- Facilitated regular team meetings to align goals and improve communication among staff.
- Trained employees on duties, policies and procedures.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Director of New/Used Sales
Showcase Honda
Phoenix, AZ
01.2009 - 01.2012
- Automotive Dealership
Finance Manager
Jeff Wyler Toyota
, IN
01.2006 - 01.2009
- Automotive Dealership
- Evaluated existing processes within the finance department and identified areas for improvement.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Promoted finance products to customers and sales force to increase penetration.
- Negotiated terms with banks and other financial institutions to secure financing and optimize terms.
Education
BBA - Business Administration/Accounting
Florida Tech
Melbourne, FL01.2004
Skills
- Budget management
- Staff training
- Inventory control
- Customer service
- Sales strategy
- Team building
- Leadership and team building
- Budget allocation
- Effective leader
Key Qualifications
- Spader TM 1
- App One/Motility
- Dealership Management
- Spader HDW
- Sobel University
- Training & Mentoring
- Motility
- DP 360 and Power BI
- Professional Leadership and Supervision
- Attended 4 Spader/Leadership courses
- Attended Sobel 3 classes
- 20 Group meetings
- Increased net profits over $3,000,000 in 12 months
- Trained All operators in Europe Alarm Systems for Weapons Storage
- Conduct daily sales training
- Daily WIP meetings
- Weekly departmental management meetings
- Wealth of knowledge in all facets of Dealership operations
Timeline
General Manager
Campers Inn Rv
01.2017 - Current
General Manager
Skaggs Rv
01.2012 - 01.2017
Director of New/Used Sales
Showcase Honda
01.2009 - 01.2012
Finance Manager
Jeff Wyler Toyota
01.2006 - 01.2009
BBA - Business Administration/Accounting
Florida Tech