Erik Kniffen
Three Rivers,MI
Summary
Experienced [Desired Position] skilled in driving sales growth and fostering lasting client relationships. Proven ability to lead sales teams to consistently surpass targets, leading to increased market share and improved customer satisfaction. Proficient in strategic planning and effective communication to drive team performance and achieve consistent results.
Overview
28
28
years of professional experience
Work History
Agency Principal
Kniffen Insurance Agency LLC
05.2023 - Current
- Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
- Ensured compliance with all federal/state regulations as well as company policies while managing daily operations of the insurance agency.
- Oversaw agency financial management activities including budgeting, forecasting, expense tracking, revenue generation strategies development.
- Developed comprehensive insurance policies tailored to clients'' unique needs, resulting in increased satisfaction and loyalty.
Regional Sales Manager
Crossroads RV
05.2017 - 03.2023
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Production Manager
Forest River RV
08.2014 - 04.2017
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Assistant Production Manager
Crossroads RV
08.2001 - 07.2014
- Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
- Assisted in reducing production costs by streamlining processes and eliminating waste.
- Mentored junior staff members, fostering a positive work environment that encouraged professional growth.
- Successfully managed production activities to achieve on-time shipment of orders.
Infantryman
United States Marine Corps
11.1996 - 11.2020
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Education
High School Diploma -
Sturgis High School
Sturgis05-1995
Skills
- Verbal and written communication
- Training and mentoring
- Strategic leadership
- Collaborative learning
Timeline
Agency Principal
Kniffen Insurance Agency LLC
05.2023 - Current
Regional Sales Manager
Crossroads RV
05.2017 - 03.2023
Production Manager
Forest River RV
08.2014 - 04.2017
Assistant Production Manager
Crossroads RV
08.2001 - 07.2014
Infantryman
United States Marine Corps
11.1996 - 11.2020
High School Diploma -
Sturgis High School
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