Erik Koome
Kent,WA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
25
25
years of professional experience
Work History
Pharmacy Technician
HealthPoint
04.2008 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Entered and processed patients' prescriptions into internal system.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Medication Technician
Aegis Aged Care Group
01.1999 - 09.2006
- Collaborated with interdisciplinary team members to optimize individualized care plans for diverse patient populations.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored medication storage area to maintain medication security and control.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Followed directions of licensed nurses to administer medications and treatments.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
Certified Pharmacy Technician-CPhT - Pharmacy Technician
Renton Technical College
Renton, WA09.2007
Skills
- Intravenous Admixture Preparation
- Insurance Billing
- Workflow Optimization
- Prescription Filling
- Medication Dispensing
- Supply Restocking
- Drug Inventory Control
- Pharmaceutical Calculations
- Interpreting and Processing Medication Orders
- Processing Payments
- Pharmacy Software Proficiency
Accomplishments
- Increased customer retention in Satelite pharmacy by delivering top-notch customer service from prescription drop-off to pick-up. It did so well, that with in 4 years of opening the Satelite pharmacy was busy enough to become a fully remodeled and operational pharmacy.
- Facilitated the implementation of a new drug inventory system.
- Trained float and new pharmacy technicians on pharmacy policies, procedures and best practices.
Timeline
Pharmacy Technician
HealthPoint
04.2008 - Current
Medication Technician
Aegis Aged Care Group
01.1999 - 09.2006
Certified Pharmacy Technician-CPhT - Pharmacy Technician
Renton Technical College
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