Erik Maldonado
Novato,CA
Summary
Customer service and multitasking experienced in fast-paced environments and adaptable to last-minute changes devoted to giving every customer a positive and memorable experience.
Overview
2
2
Languages
10
10
years of professional experience
Work History
HIMS TECH
Marin Community Clinic
Novato
10.2023 - 08.2026
- Scanned documents into electronic medical record systems.
- Retrieved patient charts for clinic staff and hospital departments.
- Indexed correspondence and lab reports for accurate file retrieval.
- Verified patient demographics and corrected medical record details.
- Filed admission, discharge, and transfer documents in health records.
- Organized patient charts, gathering medical histories, lab results and consents.
Chick-fil-A Team Member
Back / Font of the house
Novato, CA
06.2016 - 12.2022
- Followed food safety procedures and sanitation standards across back-of-house areas.
- Cleaned equipment, surfaces, and prep areas throughout shifts.
- Prepared menu items based on kitchen orders and timing.
- Coordinated with front-of-house staff on order flow and special requests.
- Trained new back-of-house team members
- FRONT OF THE HOUSE:
- Greeted guests and delivered friendly front of house service
- Took orders accurately and relayed requests to kitchen staff
- Processed payments using point-of-sale system
- Resolved guest concerns with calm, professional communication
- Operated cash registers accurately and efficiently processed payments from customers.
Education
Marin Oaks
Novato, CASkills
- Leadership
- Data entry accuracy
- Customer service
- Multitasking and adaptability
- Problem solving
- Team collaboration
- Bilingual
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
HIMS TECH
Marin Community Clinic
10.2023 - 08.2026
Chick-fil-A Team Member
Back / Font of the house
06.2016 - 12.2022
Marin Oaks