Erik Martinez
General Manager
San Jose,CA
Summary
Accomplished General Manager at Golds Gym Arcadia, adept in operations management and team leadership, significantly enhanced financial stability and sales growth. Expert in customer relationship management, consistently exceeded revenue targets and improved client retention. Proven track record in staff development and performance improvement, achieving top performance company-wide.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
General Manager
Golds Gym Arcadia
Arcadia , CA
2021.09 - 2023.01
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations for more than 75 employees.
- Developed and implemented strategies to increase sales and profitability consistently by 40%.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently and developed leading fitness consultants company wide.
- Top performing General Manager out of 29 health Clubs.
Fitness Manager
Crunch
Cerritos , CA
2020.10 - 2021.09
- Implemented efficient scheduling processes for staff and clients, maximizing facility usage and revenue generation.
- Increased client retention by 30% , developing personalized fitness programs tailored to individual needs and goals...
- Conducted regular performance evaluations for staff, providing constructive feedback and opportunities for professional growth.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Met or exceeded monthly revenue and training goals consistently by 40%.
- Top performing Fitness Manager Club wide
Assistant Fitness Manager
EOS Fitness
Santa Ana , CA
2019.01 - 2020.03
- Managed budgeting tasks, including expense tracking and cost control measures.
- Organized monthly staff meetings to discuss updates, address concerns, and share best practices among 25 team members.
- Coordinated staff schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Contributed ideas during strategic planning meetings aimed at driving continued growth for client acquisition by.
- Supported sales efforts by providing prospective members with detailed information on membership packages and fitness programs.
Education
Bachelor of Arts - Business Administration And Management
Cal State Bakersfied
Bakersfield, CA 2008.07 - 2011.05
High School Diploma -
Bellarmine College Prep
San Jose, CA 2004.08 - 2008.05
Skills
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Customer Retention
Budget Analysis
Staff training/development
Sales expertise
Sales Team Development
Performance Analysis
Performance Improvement
Timeline
General Manager
Golds Gym Arcadia
2021.09 - 2023.01
Fitness Manager
Crunch
2020.10 - 2021.09
Assistant Fitness Manager
EOS Fitness
2019.01 - 2020.03
Bachelor of Arts - Business Administration And Management
Cal State Bakersfied
2008.07 - 2011.05
High School Diploma -
Bellarmine College Prep
2004.08 - 2008.05
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