Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Erik Nunez Negrete

Charlotte,NC

Summary

Diligent and hardworking ambitious teamplayer, well organized and focused I am looking to pursue a career in social work beginning with NCfast. In most every job I have had I strived to be the best in whatever task I was required to do. For efficiency and to take pride in my work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Full Time Keyholder

Sherwin Williams Co
Charlotte, NC
11.2022 - Current
  • Replenished retail merchandise and displays to deliver strong visual presentation.
  • Calculated bill totals and tax amounts.
  • Signed for incoming shipments in manager's absence.
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Resolved customer disputes quickly and efficiently while maintaining excellent customer service standards at all times.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Mentored newly hired staff in upselling techniques to improve sales.

Amazon Warehouse Employee

Amazon
Charlotte, NC
01.2021 - 11.2022
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Labeled containers correctly for product identification purposes.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Communicated effectively with team members on matters related to work assignments.
  • Staged and sorted multiple types of products for loading.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Bartender

Carowinds
Charlotte, NC
09.2021 - 12.2021
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stocked ice bins and coolers as needed throughout shift.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Balanced daily registers and generated sales reports for management.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Telemarketer

Willis Towers Watson
Charlotte, NC
10.2020 - 01.2021
  • Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
  • Maintained accurate records of sales activities and customer interactions.
  • Interviewed prospective clients to obtain data about financial resources and needs.
  • Contacted policyholders to explain policies, analyze insurance options and suggest changes and additions to policies.

Vehicle Transporter

Managed Labor Solutions
Charlotte, NC
01.2020 - 10.2020
  • Communicated with customers regarding estimated delivery times and any changes that may occur due to traffic or weather conditions.
  • Transported vehicles from dealerships to customer locations in a timely and safe manner.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Inspected delivered vehicle for damages or defects upon arrival at destination.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Delivered vehicles in perfect condition without damage or missing parts.
  • Inspected equipment, facilities and vehicles regularly to assess safety.

Sales Associate

Cricket Wireless
Charlotte, NC
05.2019 - 10.2019
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.phon
  • Diagnosed complex hardware and software problems related to telephone systems.
  • Troubleshot software and hardware problems on a variety of mobile devices.
  • Assessed customer needs in order to provide appropriate solutions for phone repairs.

Passenger Service Assistant

Prospect Airport Services
Charlotte, NC
12.2018 - 05.2019
  • Boarded passengers, closed aircraft doors and pulled jet bridge to prepare for departure.
  • Greeted passengers and provided assistance with check-in procedures.
  • Keyed passenger information into ticketing reservation system to process boarding passes.
  • Ensured compliance with FAA safety regulations by conducting preflight inspections on planes before departure times.
  • Upheld uniform and conduct guidelines to maintain professional appearance.
  • Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.

Education

High School Diploma -

East Mecklenburg High School
Charlotte, NC
06.2018

Some College (No Degree) -

Central Piedmont Community College
Charlotte, NC

Skills

  • Computer Literate
  • Multi-Tasking Strength
  • Spanish Translation
  • Document Translation
  • Data Accuracy
  • Error Identification
  • Collecting Information

Certification

  • NCfast certification

Languages

English
Professional
Spanish
Professional

Timeline

Full Time Keyholder

Sherwin Williams Co
11.2022 - Current

Bartender

Carowinds
09.2021 - 12.2021

Amazon Warehouse Employee

Amazon
01.2021 - 11.2022

Telemarketer

Willis Towers Watson
10.2020 - 01.2021

Vehicle Transporter

Managed Labor Solutions
01.2020 - 10.2020

Sales Associate

Cricket Wireless
05.2019 - 10.2019

Passenger Service Assistant

Prospect Airport Services
12.2018 - 05.2019

High School Diploma -

East Mecklenburg High School

Some College (No Degree) -

Central Piedmont Community College
Erik Nunez Negrete