Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kathryn Seah

Portland

Summary

Attentive retail professional brings over 10 years of experience in managing highly effective teams and creating an atmosphere of teamwork and growth to drive company success. In-depth knowledge of developing employees and fostering exceptional customer experiences. People- and service-oriented leader with positive attitude and remarkable work ethic.

Overview

4
4
years of professional experience

Work History

Full Time Keyholder

Free People
10.2025 - Current
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assistant Department Manager

Anthropologie
05.2022 - 10.2025
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Worked actively with management team to create daily and weekly sales objectives based on weekly sales trends.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction.

Education

Bachelor of Science - Mixed Media

Azusa Pacific University
Azusa, CA
05-2020

Skills

  • Opening and closing coordination
  • Daily reporting
  • Marketing initiatives
  • Training and mentoring
  • Scheduling coordination
  • Task delegation
  • Store operations oversight
  • Customer service management
  • Store recovery processes
  • Staff training and development
  • Customer service
  • Resource management

Interests

  • Exploring various forms of art, such as painting, collaging, and other mixed-media, to nurture creativity and personal growth, as well as connections/
  • Getting involved in local advocacy groups to promote positive change in the community
  • Reading
  • Personal Development and Self-Improvement

Timeline

Full Time Keyholder

Free People
10.2025 - Current

Assistant Department Manager

Anthropologie
05.2022 - 10.2025

Bachelor of Science - Mixed Media

Azusa Pacific University
Kathryn Seah