Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
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Erik Peiler

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Client Relationship Consultant

U.S. Bank
02.2023 - Current
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

Event Operations Coordinator

Nerd Street Gamers
04.2021 - 01.2023
  • Enhanced event attendee experience by coordinating seamless logistics and venue setups.
  • Streamlined event registration processes, resulting in increased efficiency and reduced wait times for guests.
  • Managed vendor relationships to ensure timely delivery of goods and services for events.
  • Collaborated with cross-functional teams to develop engaging event programming tailored to target audiences.
  • Increased overall event satisfaction scores through meticulous attention to detail in planning and execution phases.
  • Fostered strong relationships with clients, leading to repeat business and positive referrals within the industry.
  • Established clear communication channels among team members, vendors, and clients throughout the entire planning process.
  • Evaluated post-event feedback from attendees, incorporating insights into future planning efforts for continuous improvement on subsequent events.
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.
  • Developed creative themes for events and created related activities to engage attendees.

Associate

In-N-Out Burger
08.2019 - 05.2021
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Associate of Science - Cybersecurity

Miracosta College
06.2025

High School Diploma -

Mission Vista High
Oceanside, CA
12.2018

Skills

  • Configuration Management
  • Operations Analysis
  • Quality Assurance
  • Assessments
  • Customer Relationship Management
  • Problem-Solving
  • Client Engagement
  • Processes and procedures
  • Client rapport
  • Issue Resolution
  • Excellent Communication
  • Teamwork and Collaboration

Accomplishments

  • Achieved recognition of Best Client Experience in Q3 of 2023 with U.S. Bank, through effective customer interactions and receivable surveys.


  • Collaborated with team of California State University San Marcos Esports Club in the development of "Gamefest 2022", and "Gamefest 2023".

Certification

Cybersecurity Training / Certification of Achievement - June 2025

Additional Information

Freelance photography experience 2018-present

- Created portfolios for professional showcasing / resume building

- Collaborated with local cliental to generate new relationships

- Scheduled appointments with clients

- Customer retention

Timeline

Client Relationship Consultant

U.S. Bank
02.2023 - Current

Event Operations Coordinator

Nerd Street Gamers
04.2021 - 01.2023

Associate

In-N-Out Burger
08.2019 - 05.2021

Associate of Science - Cybersecurity

Miracosta College

High School Diploma -

Mission Vista High

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Erik Peiler