Summary
Overview
Work History
Education
Skills
References
Professional Development
Activities
Timeline
Generic
Erik Pflaumbaum

Erik Pflaumbaum

Asheville,NC

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with a solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

16
16
years of professional experience

Work History

Operations Manager

ALLARD + ROBERTS DESIGN
Asheville, NC
11.2024 - 04.2025
  • Managed company finances, including payables, receivables, and payroll processing.
  • Administered HR functions encompassing hiring, onboarding, and employee performance reviews.

Beer Sales Manager

ASHEVILLE BREWING COMPANY
Asheville, NC
07.2022 - 09.2024
  • Increased annual beer sales by 50% in year one through strategic client engagement.
  • Conducted weekly site visits to enhance relationships with current and prospective sales accounts and analyze customer behavior trends.
  • Educated clients on comprehensive product knowledge of Asheville Brewing & Ninja Spirits offerings.
  • Interpreted data analytics to uncover opportunities for expanded distribution and increased volume.

Operations/ Project Manager

BOB MOOG FOUNDATION
Asheville, NC
02.2018 - 03.2022
  • Administered general operations, HR functions, employee systems, best practices, project budgeting, shipping, historical research, event management, IT, permitting, and other compliance items.
  • Supervised development and creation of Moogseum exhibits, retail store, and physical/ digital archives.
  • Strategized significant projects focusing on mission-driven initiatives to generate publicity and increase donations, including archival matters, DBSS curriculum and camp, the Moogseum, and bi-annual raffles.
  • Constructed and maintained all online systems, including but not limited to Shopify, Square, and Flipcause, and negotiated product sales lines and inventory management.

Partner/ Director of Operations

CAROL L. KING & ASSOCIATES, P.A.
Asheville, NC
01.2009 - 08.2017
  • Maximized gross profit annually by an average of 15% over six years while slashing receivables debt by 80%.
  • Administered CFO duties for various tax and wealth management clients, which involved setting up and supporting the back office and facilities operations.
  • Managed HR processes, including staff benefits, insurance, ACA compliance, employee hires and reviews, weekly team meetings, project planning and research, daily cash flow projections, data analysis, business compliance, and budget forecasting and vendor correspondence.

Education

Business & Computer Technology

Mars Hill College / UNC Asheville / AB Tech

Skills

  • PC and Mac proficiency
  • QuickBooks expertise
  • Project management
  • Data analysis
  • Office 365 applications
  • Canva design skills
  • Adobe Creative Cloud proficiency
  • Payroll and HR management
  • Virtual computing solutions
  • Profit and revenue-generating strategies
  • Bookkeeping practices
  • Google Workspace applications
  • WordPress development
  • E-commerce strategies
  • Billcom usage
  • Voice-over talent
  • Video editing capabilities

References

References available upon request.

Professional Development

  • Ken Blanchard Leadership Training
  • Association for Accounting Administration Practice Management, Certified License
  • The 7 Habits of Highly Effective People Training
  • Strategic Coach Entrepreneurial Training

Activities

  • Founder / On Air DJ, 103.3 Asheville FM, 2009-current
  • Wedding and Event DJ, 1992-current
  • Board of Directors, President/ Vice-President, 103.3 Asheville FM, 2011-2016, 2020-2025
  • Events Committee, Asheville Downtown Association, 2014-2016

Timeline

Operations Manager

ALLARD + ROBERTS DESIGN
11.2024 - 04.2025

Beer Sales Manager

ASHEVILLE BREWING COMPANY
07.2022 - 09.2024

Operations/ Project Manager

BOB MOOG FOUNDATION
02.2018 - 03.2022

Partner/ Director of Operations

CAROL L. KING & ASSOCIATES, P.A.
01.2009 - 08.2017

Business & Computer Technology

Mars Hill College / UNC Asheville / AB Tech

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