Erik Ponce
Lynnwood,WA
Summary
Highly motivated and dependable individual with a strong work ethic and a positive attitude. Quick to learn new skills and patient when mastering new tasks, with a proven ability to thrive in fast-paced environments. Excellent customer service skills, with a focus on clear communication, professionalism, and problem-solving. Committed to delivering quality work and contributing positively to any team.
Overview
3
3
years of professional experience
Work History
Sales Associate
TJX Companies
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
General Merchandiser
Target
09.2023 - 12.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Food Quality Tech
Modest Family Solutions
03.2022 - 09.2023
- Handled physical tasks such as loading, unloading, and moving heavy items in a fast-paced environment.
- Loading and unloading crates of food.
- Food inventory.
- Food packing.
- Agricultural work.
- Food distribution.
- Feeding and cleaning chickens.
Education
High School Diploma -
Kamiak High School
10801 Harbour Pointe Blvd, Mukilteo, WA 9827506-2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Attention to detail
- Heavy lifting
- Valid WA driver's license
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
TJX Companies
09.2024 - Current
General Merchandiser
Target
09.2023 - 12.2023
Food Quality Tech
Modest Family Solutions
03.2022 - 09.2023
High School Diploma -
Kamiak High School
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