I am a highly-motivated person with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Organically grew my social media to 200K+ followers over various platforms. Possesses great communication skills and building relationships with talent and social/cultural influencers.
Hi, I’m
ERIK RIVERA
Burbank,CA
Summary
Overview
22
years of professional experience
Work History
Hypothesis GroupLos Angeles, CA
Quality Control Specialist
12.2022 - Current
Job overview
- Crafted quality call interviews to analyze data for prestigious brands for improvement initiatives
- Prepared reports to communicate results and confirmed data to management and brands
- Consulted with management and personnel to educate on QA standards
EntertainerLos Angeles, CA
Stand Up Comedian
01.2005 - 03.2023
Job overview
- Traveled and performed in front of live audiences
- Successfully grew a social media presence - over 200K+ followers over multiple social media platforms
- Promoted shows and engaged with followers through social media
- Hosted shows and engaged guests on and off stage to create a memorable experience
Laugh FactoryLos Angeles, CA
Producer
01.2019 - 12.2022
Job overview
- Produced Brown-ish Live Comedy Event @ The Hollywood Laugh Factory, Long Beach Laugh Factory, San Diego Laugh Factory and New York Comedy Club
- Grew a following and audience on a monthly basis in these major markets
- Booked and work alongside entertainment to grow social media presence
- Partnered with creative team to execute creative vision within budget and schedule requirements
MyTollFreeNumber.comNew York, NY
Director of Communications
01.2002 - 01.2005
Job overview
- Oversaw all customer relations
- Cultivated business partnerships to build lasting relationships with internal and external parties
- Managed a team of 3 customer service representatives
- Spearheaded the Spanish Toll Free Number division
- Managed multiple projects and tasks simultaneously while managing client expectations
Education
Pace UniversityNew York, NY
Some College (No Degree)
University Overview
Skills
- Great Judgment
- Quality Assurance
- Decision-Making
- Customer Service
- Problem-Solving Skills
- Public Speaking
- Relationship Building
- Team Collaboration
- Data Analysis
- Detail Oriented
Languages
Spanish
Professional
Timeline
Quality Control Specialist
Hypothesis Group
12.2022 - Current
Producer
Laugh Factory
01.2019 - 12.2022
Stand Up Comedian
Entertainer
01.2005 - 03.2023
Director of Communications
MyTollFreeNumber.com
01.2002 - 01.2005
Pace University
Some College (No Degree)
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