Summary
Overview
Work History
Education
Skills
Timeline
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ERIK SAUERS

Yucca Valley,CA

Summary

Experienced with logistics coordination and supply chain management. Utilizes problem-solving skills to ensure efficient operations and timely deliveries. Track record of effective leadership and fostering collaborative team environments. Deadline-Driven and highly motivated.

Overview

10
10
years of professional experience

Work History

Logistics Manager

True Position Tools
11.2018 - 05.2025
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.

Assistant Manager

Verizon Authorized Retailer – GoWireless
03.2017 - 11.2018
  • Responded to all customer inquiries thoroughly and professionally.
  • Supported the sales team in writing proposals and closing contracts.
  • Built relationships with customers and the community to establish long-term business growth.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Wireless Sales Consultant

Verizon Authorized Retailer – GoWireless
06.2016 - 03.2017
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Maximized each sale according to the customers' needs.
  • Maintained friendly and professional customer interactions at all times.
  • Managed inventory levels effectively, ensuring optimal stock availability to minimize lost sales opportunities.
  • Resolved customer complaints promptly by offering appropriate solutions or escalating concerns as necessary per company guidelines.

Sales Associate/Cashier

Big 5 Sporting Goods - Yucca Valley
10.2015 - 06.2016
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Yucca Valley High School
Yucca Valley, CA
01.2015

Skills

  • Customer service
  • Client development
  • Self-motivated
  • Sales analysis
  • Excellent work ethic
  • Strong conflict resolution skills
  • Goal-oriented
  • Powerful communication skills
  • Well-organized
  • Shipping and receiving
  • Warehouse management
  • Skilled in software utilization

Timeline

Logistics Manager

True Position Tools
11.2018 - 05.2025

Assistant Manager

Verizon Authorized Retailer – GoWireless
03.2017 - 11.2018

Wireless Sales Consultant

Verizon Authorized Retailer – GoWireless
06.2016 - 03.2017

Sales Associate/Cashier

Big 5 Sporting Goods - Yucca Valley
10.2015 - 06.2016

High School Diploma -

Yucca Valley High School

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