Erik Thompson
Warner Robins,GA
Summary
Dynamic and results driven Leader with 18+ years of proven success in business development, leadership, and revenue growth across telecommunications, cloud solutions, and enterprise services. Recognized for exceptional client development, relationship-building, strategic sales execution, and the ability to maximize both new and repeat business opportunities. Known for strong customer oversight, effective issue resolution, and consistently exceeding expectations in highly competitive markets.
A recognized leader and team motivator, I lead by example and take great pride in developing strong leaders, retaining top talent, and building high-performing teams that create lasting success. I believe great leaders do not create followers, they create more leaders and I have built my leadership approach around mentorship, accountability, and helping others grow into leadership roles of their own. Often described as the “Heart and Soul” of my team, I am committed to creating winning cultures that drive both people and business results.
Recipient of the prestigious 2021 Florida/Georgia Salesperson of the Year Award and multiple Winner’s Circle honors in 2021 and 2022, I consistently deliver outstanding results while building executive relationships, strengthening team performance, and leading organizations toward long-term growth and operational excellence.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Client Development Executive
Cox Business
Macon, GA
02 2018 - Current
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Manage sales cycles from first contact to established customer sale and maintained solid customer base.
- Prepared forecasts and mapped resources to most valuable opportunities.
- Drive strategic B2B sales growth for cloud IT solutions, fiber connectivity, voice services, managed network solutions, and business communications platforms
- Manage mid-market and enterprise relationships across multiple industries nationwide
- Consistently exceed revenue targets through consultative selling, executive-level engagement, and long-term account development
- Recognized as a multiple-time Winners Circle recipient for top sales performance in the nation
- Develop referral partner networks and strategic relationships to generate new business opportunities and expansion revenue
Area Retail Sales Manager
AT&T Mobility
Macon, GA
03.2012 - 02.2018
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Led multi-location retail and business sales operations across assigned markets
- Managed sales performance, employee development, operational execution, and customer experience initiatives
- Supported strategic implementation of major business initiatives during organizational transitions and acquisitions
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ04-2026
Skills
- Servant Leader
- Team Builder & Culture Creator
- Leader Developer & Mentor
- Enterprise Sales Leadership
- Strategic Business Development
- Executive Relationship Management
- Revenue & Market Growth
- Client Retention & Expansion
- Cross-Functional Leadership
- Revenue Growth & Market Expansion
- Executive Relationship Management
- Sales Execution & Closing Strategy
- New Logo & Expansion Sales
- Client & Relationship Management
- Client Development & Retention
- Executive-Level Customer Engagement
- Customer Advocacy & Oversight
- Complex Deal Management
Accomplishments
- 2021 Florida/Georgia Salesperson of the year
- 2021 Winner's Circle Recipient
- 2022 Winner's Circle Recipient
- Assisted and Promoted 29 people into leadership roles over a 15 year span
Certification
Rapid Scale Cloud Certified
Timeline
Area Retail Sales Manager
AT&T Mobility
03.2012 - 02.2018
Client Development Executive
Cox Business
02 2018 - Current
Bachelor of Science - Business Administration And Management
University of Phoenix