Erik Torres

Tulsa,OK

Summary

Accomplished Administration Specialist with a proven track record at the United States Marine Corps, enhancing operational efficiency and customer satisfaction. Expert in records management and fostering teamwork, I've significantly streamlined administrative processes and boosted employee morale, demonstrating exceptional office management and interpersonal skills.

Overview

Certification

Work History

Administration Specialist

United States Marine Corps

Organized successful company events by coordinating venue selection, catering services, agenda preparation, and attendee confirmations.
Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorization system.
Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
Contributed to the development of company-wide training programs by collaborating with HR teams and providing input on relevant topics.
Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills.
Boosted employee morale through regular recognition of achievements and fostering an inclusive work environment that values teamwork and collaboration.

Education

Bachelor of Arts - Business Administration

American Public University System

Charles Town, WV

05.2025

Skills

Scheduling appointments
Office Management
Records Management

Document Control
Customer Service

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 15 staff members.

Certification

Lean Six Sigma Green Belt- October 2022

CAP - Certified Administrative Professional

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

Interests

Passionate about balancing physical health with mental and emotional wellness
I participate in various sports activities for physical activity, camaraderie, and personal growth