Erika Acosta
Cicero,IL
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Cicero, IL
10.2017 - 04.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma -
J. Sterling Morton East High School
2423 S Austin Blvd06.2013
Skills
- Taking Orders
- Customer Relations
- Time Management
- Workstation Setup and Breakdown
- Heavy Lifting
- Customer Service
- Dependable and Cooperative
- Teamwork and Collaboration
- Store Opening and Closing
- Adaptability and Flexibility
- Cash Drawer Operations
- Drive-Thru Operation
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Crew Member
Dunkin' Donuts
10.2017 - 04.2022
High School Diploma -
J. Sterling Morton East High School
Similar Profiles
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Hisham Al OqaibiHisham Al Oqaibi
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Nicole MorenoNicole Moreno
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts