Erika Ainza
Rio Rico,AZ
Summary
I would like to say I’m dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Victim Advocate
Santa Cruz County Attorney's Office
Nogales , AZ
05.2024 - Current
- Assisted clients in completing applications for protective orders or restraining orders.
- Attended court hearings to provide advocacy for victims throughout the criminal justice process.
- Advised clients on options available to them such as filing a police report or seeking legal counsel.
- Collaborated with other professionals involved in client cases such as lawyers, counselors and social workers.
- Provided guidance on how best to address safety concerns after an incident has occurred.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Corresponded and collaborated with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups.
- Delivered on-call and overnight support to victims and witnesses for 24-hour call center.
Detention Officer
Santa Cruz County Sheriffs Office
Nogales, AZ
09.2023 - 04.2024
- Supervised inmates during recreational activities, providing guidance when needed.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Maintained records of incident reports and daily logs to document inmate activity.
- Enforced disciplinary action when appropriate according to established guidelines.
- Escorted inmates from one area of the detention center to another safely and securely.
- Served meals in a timely manner while enforcing mealtime regulations for inmates.
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Fingerprinted and photographed incoming and released inmates.
- Transported and escorted inmates to hospitals, court and other institutions.
- Supervised inmates during day-to-day activities.
- Performed head counts, checking cells for missing inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Receptionist
Jeong lizardi
Nogales, AZ
06.2022 - 08.2022
- Monitored office supplies inventory and placed orders when necessary.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Along with answering calls and completing payments for customers.
Education
High School Diploma -
Nogales High School
Nogales, AZ05-2022
Some College (No Degree) - Criminal Justice/ Criminology
Northern Arizona University
Flagstaff, AZSkills
- Effective and Interpersonal communication
- Leadership
- Observing and Understanding
- Being able to work around difficult situations
- Safety Planning
- Crisis Intervention
Certification
- AVAA Basic Academy (40 Hours)
- Restitution Training
- NTI National Center For Victims Of Crime
- Victim Assistance Training (41 Hours)
- Advocacy , Ethics and Conscious Communication Training
Timeline
Victim Advocate
Santa Cruz County Attorney's Office
05.2024 - Current
Detention Officer
Santa Cruz County Sheriffs Office
09.2023 - 04.2024
Receptionist
Jeong lizardi
06.2022 - 08.2022
High School Diploma -
Nogales High School
Some College (No Degree) - Criminal Justice/ Criminology
Northern Arizona University
- AVAA Basic Academy (40 Hours)
- Restitution Training
- NTI National Center For Victims Of Crime
- Victim Assistance Training (41 Hours)
- Advocacy , Ethics and Conscious Communication Training
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