Summary
Overview
Work History
Education
Skills
Timeline
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Erika Anderson

Erika Anderson

Vancouver,WA

Summary

Dynamic and dedicated professional with extensive experience as a Transit Bus Operator at Trimet, excelling in passenger assistance and safety compliance. Proven ability in defensive driving and conflict resolution, enhancing rider satisfaction and operational efficiency. Committed to fostering a positive environment while ensuring timely and secure transportation services.

Diligent [Desired Position] with background in public transportation. Demonstrates reliable performance and commitment to passenger safety and satisfaction. Proven ability in navigating urban routes and adhering to schedules. Utilizes effective communication and problem-solving skills to ensure smooth operations.

Professional with experience in public transportation, prepared for role of Transit Bus Operator. Demonstrates strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and schedules. Skilled in safe driving practices, customer service, and route management. Highly valued for punctuality, problem-solving, and effective communication.

Overview

35
35
years of professional experience

Work History

Transit Bus Operator

Trimet
06.2014 - 02.2025
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
  • Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
  • Provided exceptional customer service, addressing rider concerns with patience and professionalism.

Security Supervisor

Wackenhut Security
03.2005 - 06.2014
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.

Aviation Ordnanceman

United States Navy, USN
09.1989 - 05.1999
  • Worked closely with crew members in intense, quickly changing and dangerous environments.
  • Maintained high levels of readiness by participating in regular training exercises simulating real-world combat scenarios involving aviation ordnance usage.
  • Received, inspected, packaged, stored, handled and processed weapon shipments.
  • Expedited mission preparation by assisting in the timely requisition, receipt, and issue of aviation ordnance materials.
  • Maximized aircraft availability through proficient troubleshooting and repair of complex weapon systems malfunctions during flight operations.
  • Increased accuracy in munitions tracking by maintaining detailed records of all ordnance received, stored, issued, and expended.
  • Maintained operations for aviation ordnance shops, armories and storage facilities.
  • Enhanced team morale by fostering a positive work environment while upholding strict safety standards during day-to-day operations involving aviation ordnance handling procedures.
  • Handled and serviced weapons and ammunition carried on [Type] and [Type] aircraft.

Education

Aloha
Aloha,Or

Skills

  • Defensive driving
  • Accident reporting
  • Defensive driving
  • Vehicle inspection
  • Wheelchair securement
  • Route navigation
  • Schedule adherence
  • Adaptive decision making
  • Passenger assistance
  • Traffic laws compliance
  • Emergency procedures
  • Inclement weather driving
  • Passenger transportation
  • Punctuality
  • Customer relations skills
  • GPS navigation
  • Basic repair procedures

Timeline

Transit Bus Operator

Trimet
06.2014 - 02.2025

Security Supervisor

Wackenhut Security
03.2005 - 06.2014

Aviation Ordnanceman

United States Navy, USN
09.1989 - 05.1999

Aloha

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Erika Anderson