Job Search Status
Open to workDesired start date: Immediately
Open To Work
Erika Barber
Atlanta,GA
Work Preference
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
20
20
years of professional experience
5
5
Certifications
2
2
Licenses
Work History
LICENSED HEALTHCARE TEAM MEMBER
Harte Hanks Inc
Atlanta, GA
10.2025 - 12.2026
- Delivered compassionate patient care and built rapport to increase trust and patient satisfaction for The San Francisco Health Plan.
- Conducted comprehensive health assessments to inform individualized treatment plans.
- Maintained accurate patient records to ensure compliance with healthcare regulations.
- Actively listened to patient concerns to improve care coordination and experience.
- Led medication reconciliation at intake to prevent errors and improve treatment adherence across cohorts.
- Coordinated team efforts to enhance project efficiency and meet deadlines.
- Implemented process improvements, resulting in streamlined operations and reduced turnaround times.
SALES PRODUCER
Altig Insurance Incorporated - American Income Insurance
Minneapolis, Minnesota
09.2024 - 02.2025
- Developed compliant policies for veterans, ensuring regulatory adherence.
- Built client relationships via Zoom, increasing retention.
- Expanded client base through targeted lead generation.
- Adapted remote sales for personalized service.
- Conducted comprehensive needs assessments to identify coverage gaps and recommend appropriate products.
- Developed and implemented customized insurance solutions for clients, enhancing client satisfaction and retention.
COMPLIANCE MANAGER AND SENIOR ACCOUNT EXECUTIVE
Beecher Carlson, subsidiary of Brown and Brown
Atlanta, Georgia
09.2013 - 05.2023
- Designed and implemented compliance frameworks to align underwriting practices with regulatory changes, reducing risk exposure and strengthening audit readiness.
- Introduced process automation for policy documentation workflows, cutting administrative cycle time and improving data consistency across systems.
- Facilitated cross-functional workshops with underwriting, claims, and sales to resolve complex client issues, accelerating resolution and enhancing service continuity.
- Negotiated bespoke contract terms for high-value accounts, preserving revenue streams while protecting firm compliance obligations and client retention.
- Developed and implemented compliance policies to align with regulatory standards.
- Conducted risk assessments to identify areas of improvement in compliance processes.
Education
Bachelor of Arts - International Finance And Marketing
University of Miami
Miami, FLAssociate of Arts - Fashion Design and Marketing
American Intercontinental University
Atlanta, GeorgiaSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Team leadership
- Time management
- Decision-making
- Project management
- Project planning and development
- Budgeting and Reporting
- Accounts Payable
- Accounts Receivables
- Commercial and Residential Real Estate
Certification
- COMMERCIAL COST APPROACH CERTIFICATION Apr 2021 Marshall & Swift
- CERTIFICATION IN 2026 MEDICARE ADVANTAGE AND PART D TRAINING Oct 2026 American Health Insurance Plan
- LICENSE FOR HEALTH AND LIFE INSURANCE Sept 2024 Sate of Georgia (Residential)
- LICENSES FOR LIFE AND HEALTH INSURANCE Sept 2024 - Oct 2025 State of California, Michigan, Ohio, Virginia, South and North Carolina (Non-Residential)
- LICENSE FOR REAL ESTATE, State of Georgia (Inactive)
- CERTIFICATIONS FOR PROPERTY MANAGEMENT
- CERTIFICATIONS FOR PROPERTY INSURANCE
- CERTIFICATIONS FOR RISK MANAGEMENT
Timeline
LICENSED HEALTHCARE TEAM MEMBER
Harte Hanks Inc
10.2025 - 12.2026
SALES PRODUCER
Altig Insurance Incorporated - American Income Insurance
09.2024 - 02.2025
COMPLIANCE MANAGER AND SENIOR ACCOUNT EXECUTIVE
Beecher Carlson, subsidiary of Brown and Brown
09.2013 - 05.2023
Bachelor of Arts - International Finance And Marketing
University of Miami
Associate of Arts - Fashion Design and Marketing
American Intercontinental University