Erika Bianco
Freeport,FL
Summary
- Skilled in oral and written communication as well as developing relationships and managing customers;
- Personable, upbeat individual with the ability to coordinate several tasks; detail oriented.
- Skilled in planning, organizing and managing daily clerical needs.
- Flexible; high energy level; self-motivated with minimal oversight.
- Hands-on experience using office automation with the ability to learn computer software quickly; PC and Mac
Overview
24
24
years of professional experience
Work History
Dog Walker/Dog Sitter/Cat Sitter/Pet Care Associate
Beach Dog Walking & Pet Care
Virginia Beach, VA
05.2019 - 09.2020
- Visited various homes to walk dogs while the owner(s) were at work or away.
- Walks ranged anywhere from a 15 minute walk to an hour walk.
- Occasionally, the owner would ask for extra's, which could have been things like brushing the dog; feeding; treats; other play, etc.
- A pet is a member of the family in the same respect as a child. They are "precious" cargo and I took my role like that of a parent. Putting the needs of the animal as number one!
- Kept accurate records of services rendered including dates, times, distances traveled, fees charged.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Responded appropriately to aggressive behaviors from dogs encountered during walks.
- Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
Sales & Marketing Coordinator
BG Promos
Rouses Point, NY
10.2014 - 01.2017
- Remote position; commission based.
- Cold calling various local companies, particularly the automotive industry (car dealerships) as well as schools and the local hockey and figure skating leagues to to solicit promotional products/branding.
- Assisted in product development by providing input on customer preferences.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Managed sizing and orders along with personalization.
- Introduced new design ideas each season.
Account Executive
Burrow Escrow Services
Santa Ana, CA
05.2003 - 05.2006
- Acted as liaison between escrow office, realtors, brokers, and lenders.
- Route and directed new clients to different divisions of escrow office.
- Coordinated educational speaking events for the Director of Escrow Office.
- Cold-called on potential new clients and serviced existing clientele.
- Attended off-site realtor meetings and caravans to provide escrow knowledge to potential buyers.
- Designed and compiled informational brochures to aide in selling of escrow services.
Executive Assistant
R.D. Olson Construction
Irvine, CA
12.1999 - 05.2003
- Provided administrative support to the EVP of Finance and Administration, to include composing, typing, and disseminating correspondence.
- Compiled and assembled materials for meetings and conferences.
- Read, analyzed, sorted, and distributed heavy mail for all personnel to include key executives.
- Welcome on-site visitors and maintain relationships with architects, subcontractors,and various clientele.
- Distribute weekly payroll packages to jobsites across the U.S..
- Route and direct incoming calls for 120+ employee company on multi-line phone system.
- Provided Notary services for the Accounting Department.
Executive Assistant
Charter Behavioral Health System
Mission Viego, CA
08.1996 - 11.1999
- Provided administrative support to the CEO, CFO, COO, and Medical Director.
- Assisted administrative staff in the preparation of surveys, audits, and site reviews.
- Composed, typed, and disseminated correspondence for administrative staff.
- Coordinated medical and allied health professional staff credentialing process.
- Managed PBX Department to include hiring, staffing, and scheduling.
Education
Design/Marketing-Vocational -
La Jolla Academy of Advertising Art & Design
San Diego, CASome College (No Degree) - General Studies
San Diego Mesa College
San Diego, CASkills
- Customer Service and Relationship Management
- Account Servicing/Management
- Lead Development
- Sales Expertise
- Project Management and Coordination
- Administrative Support
- Self-Starter
- Scheduling
Timeline
Dog Walker/Dog Sitter/Cat Sitter/Pet Care Associate
Beach Dog Walking & Pet Care
05.2019 - 09.2020
Sales & Marketing Coordinator
BG Promos
10.2014 - 01.2017
Account Executive
Burrow Escrow Services
05.2003 - 05.2006
Executive Assistant
R.D. Olson Construction
12.1999 - 05.2003
Executive Assistant
Charter Behavioral Health System
08.1996 - 11.1999
Design/Marketing-Vocational -
La Jolla Academy of Advertising Art & Design
Some College (No Degree) - General Studies
San Diego Mesa College
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