Erika Bleckwenn
Glen Burnie,MD
Summary
Dynamic Shift Lead Manager at Nandos Peri Peri, skilled in team motivation and employee training. Successfully enhanced customer service and operational efficiency while ensuring workplace safety. Committed to excellence, I fostered a collaborative environment that empowered staff and improved service quality, contributing to the overall growth of the company. Personable and resourceful professional with knack for leading teams and fostering positive work environment. In-depth understanding of operational workflows and adept at managing schedules and inventory control. Committed to driving team performance and achieving outstanding results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Nandos Peri Peri
05.2022 - Current
- Assisted team members in executing daily operational tasks efficiently.
- Learned and adhered to safety protocols to ensure a secure work environment.
- Supported inventory management by organizing stock and maintaining accurate records.
- Collaborated with staff to enhance customer service experiences and resolve issues.
- Contributed to training new employees on operational procedures and company policies while also helping the growth of the company.
- Engaged with customers to gather feedback for continuous service improvement.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Education
GED -
Montwood Highschool
El Paso, TXSkills
- Team motivation
- Workplace safety
- Employee training
- Policy enforcement
- Staff scheduling
- Energetic and enthusiastic
- Punctual and reliable
Certification
- [Area of certification], [Company Name] - [Timeframe]Tips
Languages
English
Timeline
Shift Lead Manager
Nandos Peri Peri
05.2022 - Current
GED -
Montwood Highschool