Summary
Overview
Work History
Education
Skills
HONORS & AWARDS
Timeline
Generic

Erika Boyd

Wilsonville,OR

Summary

Disciplined logistics and safety professional with a flawless record of punctuality and extensive training experience. Proven ability to collaborate with cross-functional teams and drive operational excellence in high-volume environments. Strong adaptability demonstrated through flexible scheduling and consistent performance under corporate compliance standards.

Overview

2026
2026
years of professional experience

Work History

Logistics Specialist / Guest Safety & Traffic / Certified Corporate Trainer

The Walt Disney Company – Walt Disney World (Multi-Park Operations)
01.2016 - 01.2026
  • Upheld strict corporate policies, safety regulations, and dress code standards with absolute discipline, maintaining a perfect, year-over-year track record for on-time attendance.
  • Collaborated closely with area logistics coordinators and executive park leadership to manage real-time inventory adjustments and maintain strict safety standards across high-volume shifts.
  • Promoted to Certified Corporate Trainer, managing cross-functional team logistics and group onboarding across Magic Kingdom, Epcot, Disney's Hollywood Studios, and Disney's Animal Kingdom.
  • Successfully managed, instructed, and evaluated groups of two or more new hires simultaneously on park logistics, high-efficiency staging, and strict workplace safety protocols.
  • Utilized company-issued Smart Stock mobile devices daily to scan inventory to specific stockroom shelf locations and execute close-outs for discontinued or unavailable items to maintain 100% data integrity.
  • Managed and replenished complex multi-category merchandise lines, ensuring strict inventory layout, quality control, and damage processing for consumables, confectionery, housewares, and retail apparel lines.
  • Maintained highly flexible schedule availability, consistently working high-demand operational shifts across major calendar holidays.
  • Executed high-stakes crowd control and traffic direction for 3 years, assisting with parade float safety logistics and proactively keeping thousands of guests safe from active street hazards.
  • Delivered high-standard front-of-house customer service and guest relations for 7 years, resolving inquiries and ensuring a premium retail experience.
  • Processed complex data tracking streams for 6 years utilizing the Disney inventory software program to ensure 100% stock reconciliation.
  • Safely operated heavy industrial backroom machinery, including commercial cardboard and trash balers, strictly adhering to OSHA safety compliance rules.
  • Authorized to drive company vehicles and utility equipment to transport stock, manage logistics drops, and maintain efficient operational flows during shift hours.
  • Utilized handheld RF scanners to scan inbound pallets, audit barcodes, and track stockroom delivery logs accurately.
  • Spearheaded back-of-house stocking workflows for over 5 years, maintaining clean, OSHA-compliant stockrooms and rapid shelf-replenishment timelines.

Overnight Stocking Associate (3rd Shift)

Walmart
  • Thrived in a high-demand, metrics-driven environment, partnering with overnight shift coordinators and store coaches to meet daily freight targets.
  • Managed overnight shelf replenishment and inventory layout for high-volume, specialized departments including Baby Care (food rotation, bulk diaper staging), Toys, and Footwear.
  • Broke down freight pallets dropped off directly in assigned departments, utilizing pallet jacks and box cutters to efficiently sort, lift, and shelf high quantities of merchandise under tight morning deadlines.
  • Met strict corporate stocking speed metrics (cases thrown per hour) while maintaining clean, safe aisles and clear backroom pathways.
  • Conditioned and "faced" front-of-house store displays overnight to ensure pristine visual merchandise appeal prior to morning store opening.

Grocery Clerk / Stocker

Safeway
01.2015
  • Worked in tandem with the Store Director and Night Crew Leads to execute daily grocery stocking goals and maintain seamless inventory standards.
  • Managed retail inventory placement, shelf-stocking, and grocery rotation patterns to guarantee fresh product availability for shoppers.
  • Utilized handheld scan guns to verify pricing tags, track low inventory alerts, and maintain store organizational layout.
  • Upheld union operating procedures and contributed to overall team production goals.

Office Clerk / Administrative Support

  • Maintained highly organized digital and physical filing systems, ensuring absolute data integrity and confidentiality.
  • Operated multi-line company phone systems and digital directories to route documentation and support cross-department communications under tight deadlines.
  • Handled daily data entry, document sorting, and administrative paperwork with high attention to detail.
  • High School Work History

Education

High School Diploma -

Northgate High School
Walnut Creek, CA
06-2008

GED -

Diablo Valley College
Pleasant Hill, CA

Skills

  • Flawless Punctuality & Absolute Professional Discipline (10-Year Record)
  • Cross-Functional Leadership & Coordinator Collaboration
  • High-Volume, Fast-Paced Operational Execution
  • Independent (Solo) & High-Volume Team Operations
  • Multi-Location & Flexible Dynamic Scheduling
  • Smart Stock Mobile Device Systems & RF Scanner Integration
  • Inventory Location Logging & Discontinued Product Reconciliation
  • Multi-Category Merchandise Control (Apparel, Bulk Goods, Fragile Consumables, Food)
  • Group Training, Onboarding & Personnel Evaluation
  • Heavy Machinery Operations: Cardboard & Trash Balers

HONORS & AWARDS

Disney Five Keys Recognition (Consecutive Years: 2016–2026): Formally recognized by leadership and peers for outstanding, year-over-year operational excellence across core corporate pillars including Safety, Efficiency, Courtesy, Inclusion, and Show.

Timeline

Logistics Specialist / Guest Safety & Traffic / Certified Corporate Trainer

The Walt Disney Company – Walt Disney World (Multi-Park Operations)
01.2016 - 01.2026

Grocery Clerk / Stocker

Safeway
01.2015

Overnight Stocking Associate (3rd Shift)

Walmart

Office Clerk / Administrative Support

High School Diploma -

Northgate High School

GED -

Diablo Valley College
Erika Boyd